Events Coordinator Part - Time

Michaels Stores • City of Rochester, NY

93d • $15 - $18

About The Position

As a team member at Michaels, you will plan, coordinate, and facilitate events, including kids' birthday parties, to provide a stress-free, fun, and engaging experience for guests. You will deliver friendly customer service by helping customers shop at our store and ensuring they find what they’re looking for. Your role will also involve completing operational tasks such as truck unload, merchandise duties, and maintaining store recovery standards to deliver our Brand Promises. You will engage with clients of all ages, from 4 to 94+, creating an environment of fun and creativity, and instructing party participants in craft projects. Additionally, you will handle administrative tasks, adjust plans based on client feedback, and ensure client satisfaction for scheduled events while upholding the company’s cleanliness and safety standards.

Requirements

• Energetic and enthusiastic personality.
• Ability to handle job stress and interact effectively with others.
• Excellent people skills and experience working with children.
• Good communication skills including written, verbal, and nonverbal.
• Organizational skills, interpersonal skills, and creative problem-solving skills.
• Retail and/or customer service experience required.

Responsibilities

• Plan and coordinate multiple events including children’s birthday parties and craft classes.
• Engage with clients of all ages and create a fun and creative environment.
• Demonstrate and instruct party participants in craft projects.
• Facilitate party add-ons such as goody bags and balloons.
• Communicate events with clients and store team members.
• Complete administrative tasks such as answering emails and making phone calls.
• Adjust plans based on client feedback and create backup plans.
• Ensure client satisfaction for scheduled events.
• Maintain cleanliness and safety standards before and after each event.
• Help customers shop and locate products.
• Provide a fast and friendly checkout experience.
• Engage customers on benefits of Rewards program and Private Label Credit Cards.
• Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS).
• Participate in truck unload, stocking, and planogram processes.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company policies.
• Participate in daily store cleanliness activities.

Benefits

• Health insurance (medical, dental, and vision).
• Paid time off.
• Tuition assistance.
• Generous employee discounts.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees