Events Catering Manager - Mandalay Bay

MGM Resorts International

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About The Position

The Catering Manager at Mandalay Bay oversees all aspects of servicing catering‑only and convention group catering events from contract turnover through final billing, operating in a fast‑paced and high‑pressure environment focused on selling food and beverage services. This role manages approximately $2 million in annual catering sales depending on the assigned market segment and is responsible for ensuring accurate budgeting, forecasting, and financial oversight for all assigned groups.

Requirements

• 1+ years of prior relevant experience required

Responsibilities

• Handle all group details once finalized by Convention Sales, including the food and beverage program, menu selections, estimated and actual food and beverage revenue, and setup requirements for food and beverage functions through group departure.
• Manage all sub-group arrangements as required, including credit arrangements and space requirements.
• Respond to new catering business inquiries.
• For catering groups, obtain client requirements to execute catering contracts.
• Book and service all group details for catering groups, including the food and beverage program, menu selections, estimated and actual food and beverage revenue, and setup requirements through group departure.
• For catering groups, obtain necessary deposits, payments, and signatures on all contracts, policies, and banquet event orders.
• Check the availability of banquet space and effectively book banquet facilities.
• Conduct tours of banquet facilities, guest rooms, and other areas of the hotel.
• Produce and distribute event details, including banquet event orders.
• Order outside services for events as needed.
• Maintain a flexible schedule to be present at various functions.
• Ensure all catering services are presented in accordance with property standards and meet the highest quality standards.
• Conduct pre-convention and weekly departmental meetings.
• Adhere to all departmental policies and procedures.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed