Events and Marketing Specialist

Summit Pacific Medical Center•Elma, WA

5d•$31 - $44•Onsite

About The Position

Get to know Summit Pacific Medical Center: Your trusted partner in Health and Wellness, Summit Pacific is a vibrant and expanding public hospital district that operates a Critical Access Hospital with a Level IV trauma designation, three rural healthcare clinics, and a seven-day-a-week urgent care clinic. Our vision is “Through Summit Care, we will build the healthiest community in the Nation.” Our hospital is unique due to its size and accessibility. We pride ourselves on our ability to give patients quick access to a provider. Critical Access Hospital 24/7 Emergency Department Level II Cardiac Center Level III Stroke Center Level IV Trauma Care To learn more about Summit Pacific, visit www.summitpacificmedicalcenter.org Pay Range (depending on experience): $31.09 - $44.41 . Job Summary Coordinates and promotes events, community-focused activities and educational programs for Summit Pacific. Manages relationships with employees, service providers and community members, acting as a customer service liaison to strengthen relationships, increase patient/customer numbers, and develop new services or programs that support the Summit Pacific mission and vision. Collaborates with management in decision making. Job Specific Duties and Responsibilities Works in partnership with Marketing Communications Manager to identify opportunities and design community-focused activities and education programs, including but not limited to classes, seminars, activities, and support groups. Provides insight and ideas to optimize the use of available space and resources to support Summit Pacific’s mission and vision. Executes a variety of scheduled and ad hoc events on behalf of the hospital district and provides event coordination support to other departments as needed. Coordinates reservations and schedules, catering orders, room set-up, audio/visual, and logistics. Works closely and collaboratively with Executive Assistants, Events Coordinator and other staff as needed to coordinate internal and external activities and avoid scheduling conflicts with internal meetings and events. Serves as the primary point of contact for community members seeking to use Summit Pacific facilities. Manages public requests to use Summit Pacific facilities. Handles all interactions with tact and courtesy, ensuring the smooth coordination and execution of assigned activities. Works with appropriate stakeholders to develop and maintain Facility Use policies and procedures. Accurately collects and processes deposits and fees. Represents Summit Pacific and actively promotes programs and services at community events. Develops flyers and support materials; presents information to individuals, organizations, and/or community groups. Maintains accurate records and statistics. Monitors customer experience and satisfaction; makes program adjustments as indicated. Provides regular and ad hoc reports. Ensures interested/involved parties are aware of any issues/problems and related resolutions. Prepares kits with swag, linens and collateral materials for other employees and departments that are attending tradeshows, conferences, hosting event booths, etc. Assists in the preparation of flyers, brochures and other Summit Pacific collateral as directed by the Marketing Manager. Assists in the development and implementation of social media campaigns that accomplish specific goals and objectives. Social media campaign objectives may include, but are not limited to, educating viewers, highlighting the district’s accomplishments and employees, and events as directed by the Marketing Manager. Performs special projects and other related duties as assigned. Essential Job Function Staff Member Responsibilities Adapts to changes in the work environment: Engages others in understanding the reason for change and leads them to identify the path forward. Builds and maintains working relationships: Maintains strong working relationships and engenders trust and credibility through effective and professional interactions. Creates positive experiences for patients, customers and, co-workers: Serves as a role model, trainer, and guide for exceptional service and service recovery. Demonstrates ongoing learning & development: Participates in personal & professional development activities. Effectively trains and guides others. Exhibits effective work skills: Demonstrates ability to plan and execute significant projects. Successfully influences and leads others to act. Effectively adjusts to changing circumstances; remains focused and on track despite obstacles or interruptions. Facilitates Teamwork: Facilitates awareness and shared understanding across teams/functions to improve teamwork and enhance outcomes. Fosters an environment of trust: Maintains open & honest communication. Protects privacy & confidentiality. Follows through on commitments. Supports SP mission, vision, and values: Leads team members in developing, organizing and executing tactics that result in successful completion of strategies. Organizational Responsibilities In addition to the duties and responsibilities listed above, all employees are expected to adhere to Summit Pacific behavior and patient experience standards, comply with policies, procedures, and regulatory guidelines, and act in an ethical, professional, respectful, and collaborative manner.

Requirements

Bachelor’s degree or equivalent combination of education and experience.
Two (2) years of directly related community education and/or community relations experience.
Ability to cultivate effective partnerships and work in collaboration with internal and external customers.
Strong customer service and interpersonal skills; ability to maintain composure and interact calmly and professionally with co-workers, providers, patients and visitors in a fast-paced, high-stress environment.
Strong project management, administrative, and organizational skills.
Ability to effectively balance and manage competing priorities and demands.
Ability maintain up-to-date, comprehensive, and accurate records.
Ability to work independently and efficiently and to prioritize work as needed to meet deadlines.
Strong problem-solving skills; ability to anticipate needs/issues and identify and implement solutions.
Knowledge of adult learning theories and techniques, group facilitation and classroom management.
Ability to develop and deliver training and learning programs.
Proficient in the use of current technology and software, including intermediate to advanced Microsoft Office skills (Word, Excel, and Outlook).
Ability to quickly learn and develop mastery with new technology and software.
Familiar and have working experience with design software Adobe Photoshop, Adobe Illustrator, and Adobe InDesign.
Experience in creating presentations and slides using Microsoft PowerPoint.
Professional and effective written and verbal communication skills.
Ability to identify and employ communication strategies appropriate to the audience.
Grammar and punctuation skills as needed to compose professional documents.

Responsibilities

Works in partnership with Marketing Communications Manager to identify opportunities and design community-focused activities and education programs, including but not limited to classes, seminars, activities, and support groups.
Provides insight and ideas to optimize the use of available space and resources to support Summit Pacific’s mission and vision.
Executes a variety of scheduled and ad hoc events on behalf of the hospital district and provides event coordination support to other departments as needed.
Coordinates reservations and schedules, catering orders, room set-up, audio/visual, and logistics.
Works closely and collaboratively with Executive Assistants, Events Coordinator and other staff as needed to coordinate internal and external activities and avoid scheduling conflicts with internal meetings and events.
Serves as the primary point of contact for community members seeking to use Summit Pacific facilities.
Manages public requests to use Summit Pacific facilities.
Handles all interactions with tact and courtesy, ensuring the smooth coordination and execution of assigned activities.
Works with appropriate stakeholders to develop and maintain Facility Use policies and procedures.
Accurately collects and processes deposits and fees.
Represents Summit Pacific and actively promotes programs and services at community events.
Develops flyers and support materials; presents information to individuals, organizations, and/or community groups.
Maintains accurate records and statistics.
Monitors customer experience and satisfaction; makes program adjustments as indicated.
Provides regular and ad hoc reports.
Ensures interested/involved parties are aware of any issues/problems and related resolutions.
Prepares kits with swag, linens and collateral materials for other employees and departments that are attending tradeshows, conferences, hosting event booths, etc.
Assists in the preparation of flyers, brochures and other Summit Pacific collateral as directed by the Marketing Manager.
Assists in the development and implementation of social media campaigns that accomplish specific goals and objectives.
Social media campaign objectives may include, but are not limited to, educating viewers, highlighting the district’s accomplishments and employees, and events as directed by the Marketing Manager.
Performs special projects and other related duties as assigned.
Adapts to changes in the work environment: Engages others in understanding the reason for change and leads them to identify the path forward.
Builds and maintains working relationships: Maintains strong working relationships and engenders trust and credibility through effective and professional interactions.
Creates positive experiences for patients, customers and, co-workers: Serves as a role model, trainer, and guide for exceptional service and service recovery.
Demonstrates ongoing learning & development: Participates in personal & professional development activities. Effectively trains and guides others.
Exhibits effective work skills: Demonstrates ability to plan and execute significant projects. Successfully influences and leads others to act. Effectively adjusts to changing circumstances; remains focused and on track despite obstacles or interruptions.
Facilitates Teamwork: Facilitates awareness and shared understanding across teams/functions to improve teamwork and enhance outcomes.
Fosters an environment of trust: Maintains open & honest communication. Protects privacy & confidentiality. Follows through on commitments.
Supports SP mission, vision, and values: Leads team members in developing, organizing and executing tactics that result in successful completion of strategies.

Benefits

Competitive Compensation
Medical
Prescription
Dental (including Orthodontia)
Vision
Healthcare FSA and daycare FSA
Daycare subsidized benefit
Life Insurance
Accidental Death and Dismemberment (AD&D)
Short- and long-term disability
Generous employer 403b match contributions for retirement
457 retirement account for additional funds
Employee Assistance Program (EAP)
Tuition reimbursement
Smoking Cessation Assistance
Employee Wellness Program
Employee Committees to participate in such as Spirit Team
Beautiful on-site gym for employees
Instructor led fitness classes for employees, including Yoga, Kettlebells and Bootcamps
Walking trails on site