Event & Wellness Specialist - Usona Institute

Promega • Madison, WI

427d

About The Position

The Event and Wellness Specialist at Usona Institute is responsible for overseeing and coordinating the logistics of events, ensuring smooth operations and a welcoming environment for attendees. This role involves managing event setup, maintaining event spaces, and collaborating with both internal and external groups while adhering to budget constraints and high service standards.

Requirements

• Minimum of five years of experience in event or hospitality planning.
• Proven expertise in event coordination or a related field.
• Exceptional communication and organizational skills with keen attention to detail.
• Ability to manage and troubleshoot audio-visual equipment during events.
• Strong multitasking abilities to manage various tasks simultaneously.
• Competence in working within a set budget and tracking expenditures.
• Flexibility to work early mornings, evenings and weekends as required by event schedules.

Nice To Haves

• Associate degree or BA or BFA degree preferred.
• Experience in hospitality or guest services is a plus.
• Previous experience in a wellness or therapeutic environment.

Responsibilities

• Coordinate event logistics, including registration tracking, payment processing, lodging arrangements, transportation, catering services and event setup.
• Deliver onsite support during events, fostering a welcoming and professional atmosphere for all attendees, including greeting and assisting guests.
• Welcome and provide support for guests staying at Usona's residences.
• Ensure that event spaces, including the therapy and hydrotherapy wings, are fully prepared and maintained to meet upcoming needs, including timely post-event cleanup.
• Manage the procurement of supplies and catering, and maintain inventory for therapy, hydro, and kitchen areas to ensure supplies are well stocked.
• Facilitate logistics and special arrangements for event hosts (internal and external), such as booking therapists or organizing specific setups as needed.
• Set up and assist with audio-visual equipment to guarantee high-quality presentations and communication during events.
• Monitor all event activities to ensure they are executed within budget and maintain detailed cost tracking.
• Collaborate with team members to uphold a high level of service, ensuring a positive experience for all guests.
• Demonstrate inclusion through their own words and actions and is accountable for a safe workspace.
• Embrace and be open to incorporating Emotional & Social Intelligence (ESI) core principles in daily work.
• Understand and comply with ethical, legal and regulatory requirements applicable to our business.

What This Job Offers

• Job Type: Full-time
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Associate degree