Hotel Self Park Daytime Event Traffic Director - Las Vegas, NV

Parking Management Company•Las Vegas, NV

About The Position

The Event Traffic Director (non-driving) is responsible for delivering exceptional customer service by guiding vehicles safely and efficiently at major sports arenas and music venues. Working outdoors in a fast-paced, team-oriented environment, this role ensures smooth guest arrivals and departures while creating a positive and welcoming experience for all attendees.

Requirements

High school diploma or general education degree (GED)
A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period.
Candidates must also pass and maintain a clean background check.

Nice To Haves

Customer service experience preferred
customer service attitude and a willing, helpful demeanor is mandatory.

Responsibilities

Arrive on time, dressed in a clean and complete uniform, with proper grooming to maintain a professional image. Keep your work area clean and organized, upholding the company’s high standards of professionalism.
Properly complete a vehicle damage survey and accurately record the parking location on each claim ticket to ensure accurate documentation of guest vehicles.
Efficiently, safely, and effectively direct vehicles to designated parking spots, ensuring a smooth and organized flow of traffic.
Follow proper attendance and timekeeping processes, including clocking in and out for shifts and breaks, as well as accurately reporting tips, in compliance with company guidelines.
Attend all required staff meetings and complete training modules within the designated timeframes to stay informed and up to date on operational standards.
Use and maintain the necessary equipment and supplies needed for your role, ensuring they are in good working condition to perform duties effectively.
Foster a work-friendly atmosphere by contributing to a positive team environment, where collaboration and support are prioritized.
Maintain a high level of communication and service with guests and clients, ensuring their needs are met and exceeded with professionalism.
Proactively anticipate guest needs and resolve any issues or concerns promptly, ensuring a positive experience for all.
Always adhere to personal and vehicle safety precautions, ensuring a safe environment for both guests and staff.
Perform other tasks as needed to support operational and financial goals, while remaining flexible to changing business needs. Attend staff meetings and complete all required training modules on time.