Event Self Park (Non-Driving) - Nashville, TN

Parking Management Company•Nashville, TN

7d•$18 - $18•Onsite

About The Position

The Event Traffic Director (non-driving) is responsible for delivering exceptional customer service by guiding vehicles safely and efficiently at major sports arenas and music venues. Working outdoors in a fast-paced, team-oriented environment, this role ensures smooth guest arrivals and departures while creating a positive and welcoming experience for all attendees.

Requirements

High school diploma or general education degree (GED)
Customer service experience preferred
customer service attitude and a willing, helpful demeanor is mandatory
A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period.
Candidates must also pass and maintain a clean background check.

Responsibilities

Punctuality and Appearance: Arrive on time, dressed in a clean and complete uniform, with proper grooming to maintain a professional image. Keep your work area clean and organized, upholding the company’s high standards of professionalism.
Vehicle Damage Survey: Properly complete a vehicle damage survey and accurately record the parking location on each claim ticket to ensure accurate documentation of guest vehicles.
Vehicle Direction: Efficiently, safely, and effectively direct vehicles to designated parking spots, ensuring a smooth and organized flow of traffic.
Timekeeping and Attendance: Follow proper attendance and timekeeping processes, including clocking in and out for shifts and breaks, as well as accurately reporting tips, in compliance with company guidelines.
Staff Meetings and Training: Attend all required staff meetings and complete training modules within the designated timeframes to stay informed and up to date on operational standards.
Equipment and Supplies: Use and maintain the necessary equipment and supplies needed for your role, ensuring they are in good working condition to perform duties effectively.
Work Environment: Foster a work-friendly atmosphere by contributing to a positive team environment, where collaboration and support are prioritized.
Guest Communication and Service: Maintain a high level of communication and service with guests and clients, ensuring their needs are met and exceeded with professionalism.
Anticipating and Resolving Issues: Proactively anticipate guest needs and resolve any issues or concerns promptly, ensuring a positive experience for all.
Safety Practices: Always adhere to personal and vehicle safety precautions, ensuring a safe environment for both guests and staff.
Additional Responsibilities: Perform other tasks as needed to support operational and financial goals, while remaining flexible to changing business needs. Attend staff meetings and complete all required training modules on time.