Events Support Staff- Ticket Sales

Speedway Motorsports • Lebanon, TN

9d • Onsite

About The Position

Nashville Superspeedway is seeking enthusiastic, customer-focused, and detail-oriented individuals to join our Event Ticketing Support Team for upcoming events in Lebanon, Tennessee. As part of the Speedway Motorsports family, we are committed to upholding four core principles:

•Take care of teammates

•Be known for remarkable events

•Positively impact the community

•Profitably improve

Event Ticketing Support Staff will be responsible for delivering exceptional guest service while assisting with a variety of ticketing operations on event days. Whether you're guiding fans through the mobile ticketing process or solving last-minute access issues, your role is critical to delivering a seamless guest experience.

Requirements

• Must be at least 18 years of age.
• Strong communication and interpersonal skills; enjoy working with the public.
• Team player with a "do-whatever-it-takes" attitude.
• You must have reliable transportation to and from Nashville Superspeedway.
• Ability to learn and operate digital ticketing systems and mobile devices (training provided).
• Passionate about customer service and problem-solving in a fast-paced environment.

Responsibilities

• Provide outstanding customer service and support to guests during all ticketing interactions.
• Assist fans with mobile ticket setup, troubleshooting, and usage at entry gates or ticket booths.
• Operate a ticket window for walk-up sales and fan inquiries.
• Support ticketing needs using platforms such as Ticketmaster’s Archtics or TM1 Sales systems (training provided).
• Assist with ticket scanning, fan reprints, credential distribution, and other guest-related processes.
• Contribute to event-day logistics including parking check-in, camping check-in, or VIP ticket handling.
• Uphold a positive team environment and support teammates across event operations.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees