Event Technology & Platform Admin Manager

Internova Travel Group

1d • Remote

About The Position

At ALTOUR, we believe people are the driving force behind every meaningful connection - our clients’ and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group, the highest-ranking American corporate travel management company (Business Travel News).
Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That same philosophy shapes our workplace culture, one that evolves, improves, and empowers our people to grow and thrive.
We embrace innovation and leading-edge technology to create smarter, faster, and more tailored solutions - not just for our clients, but for each other. At ALTOUR, you’ll be part of a collaborative, forward-thinking environment where your voice matters and your success is a shared journey. Click here for more information about Altour.
The Event Technology & Platform Administration Manager is responsible for owning, governing, and delivering the organization’s event technology platforms, with a strong focus on Cvent administration and end-to-end event technology execution.
This role blends platform ownership and backend configuration with hands-on program delivery, supporting registration websites, event mobile applications, and onsite event technology. The ideal candidate is both a system owner and a problem-solver who thrives in live event environments.

Requirements

• 5+ years of experience in Event Technology or Event Operations Technology
• Strong interest in technology, desire to stay current in event technology offerings and developments, and ability to adapt to new technologies quickly.
• Strong writing, proof reading, design and communication skills.
• Ability to maintain strong relationships with internal team members, clients, and vendors.
• Ability to work well independently as well as collaboratively within a team environment
• Strong work ethic, as well as strong organizational and time management skills.
• Strong customer service focus.
• Keen attention to detail.
• Ability to work well under pressure.
• Proficiency in implementing AI technology to create efficiency in process.
• Solid understanding of web development environments, sufficient to understand the implications of issues within web-based applications.
• Approximately – less than 5% overnight travel.
• Must be able to work weekends and nights during travel periods of program operation or client meetings.
• Bachelor’s Degree preferred
• Community College or Technology Institute education required
• Experience in event technology solutions
• Experience in developing and managing projects
• Experience preferred in the following platforms
• Cvent
• STOVA
• Virtual Event Platforms
• Concur
• SaaS Applications with an emphasis on Smartsheet
• HTML, CSS
• Database Management
• MS Office
• Adobe Creative Suite/Creative Cloud
• Windows, OS X, Android, iOS

Nice To Haves

• Graphic design ideal

Responsibilities

• Serve as the primary owner and administrator of the Cvent ecosystem, including configuration, templates, workflows, and permissions
• Establish and maintain platform governance, data standards, and reporting readiness
• Manage backend workflows, integrations, and platform enhancements
• Act as an escalation point for Client Issues and Update Requests
• User Access Control Oversight
• Key Contact for Cvent Reps for Project Delivery Requests & Platform Updates
• Build and deploy registration websites, event mobile apps, and onsite check-in solutions
• Support program teams through testing, launch, and live event execution
• Ensure reliable technology performance and accurate real-time data capture
• Continuously improve attendee experience, efficiency, and scalability through technology

Benefits

• Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses.
• Discounted pet insurance and auto, home, & renters insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees