Event Technology Manager

MWE•Austin, TX

8d•$110,000 - $169,000•Hybrid

About The Position

The Event Technology Manager is responsible for owning and leading the firm’s event technology program, including the strategy, roadmap, standards, and delivery of event websites, mobile applications, and related digital event experiences. This role serves as the primary owner and decision-maker for the Cvent platform and integrated event technologies, overseeing planning, timelines, and execution to ensure consistent, high-quality delivery across all firm events. Serving as the project manager and escalation point for event technology operations and workflows, this position partners closely with Marketing, Events, Business Development and Technology teams to align event goals, attendee needs, and business objectives. The Event Technology Manager directly oversees the Event Technology Specialist and operates as an internal delivery and support function for marketing initiatives, exercising judgment on when to leverage additional internal or external resources to meet business needs and timelines. While this role provides program leadership and oversight, the Event Technology Manager is expected to remain hands-on, directly supporting or executing complex, high-priority, or escalated technology builds.

Requirements

Bachelor’s degree
At least ten (10) years of related work experience
CVENT certified or advanced proficiency required
Advanced knowledge of event management platforms
Strong written and verbal communication skills
Strong project and program management experience in a complex, cross-functional environment
Strong UX/UI foundation with the ability to guide content hierarchy, layout, and end-to-end attendee journeys
Strong organizational skills, attention to detail, and ability to manage competing priorities under tight deadlines
Knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word)
Ability to handle and maintain confidential information
Ability to work collaboratively with senior leaders and learn new concepts quickly

Responsibilities

Own the event technology roadmap, standards and operating model, ensuring consistent platform usage, scalability, and continuous improvement across all firm events
Lead intake, prioritization, and scoping of event technology requests to align with business priorities and available resources
Build and manage detailed project plans for complex and high-profile events, personally leading or directly supporting hands-on execution of event websites, mobile apps, registration workflows, and attendee management experiences
Design, build, and maintain event websites and mobile apps with a focus on usability, performance, and accessibility
Collaborate with senior leaders to align and drive user experience (UX) strategy for event technology platforms, clearly presenting concepts, recommendations, and trade-offs to stakeholders up to the executive level
Conduct quality control and quality assurance reviews to ensure alignment between CVENT data and Salesforce data, including registration, attendee status, and reporting. This includes final review and approval of builds
Develop reusable UX deliverables, templates, and documentation to support efficiency and consistency across events
Proactively identify opportunities to improve event technology processes, tools, and attendee experiences
Stay current on CVENT platform enhancements, UX/UI trends, and event technology innovations
Provide direct management and prioritization for the Event Technology Specialist, and assess capacity and complexity to determine when additional internal or external resources are required to support marketing and business development initiatives
Provide coaching, feedback, and professional development for team members, promoting best practices, innovation, and consistent use of established design systems
Serve as the primary escalation point for event technology issues throughout the event lifecycle, stepping in directly to resolve critical or time-sensitive issues when necessary, including during live events