Event Support

SHELBY FARMS PARK CONSERVANCY•Memphis, TN

5d•$10 - $15•Onsite

About The Position

Event Support Representatives provide customer service & on-site supervision of client events at Shelby Farms Park venues. This position requires weekend availability (Friday - Sunday), and occasional weekdays. About Shelby Farms Park Conservancy Shelby Farms Park Conservancy (SFPC) is the nonprofit that manages and cares for Shelby Farms Park and Shelby Farms Greenline in Memphis, TN. SFPC is responsible for daily management, fundraising to meet operational budget needs, setting the vision for the Parks future, and stewarding its natural resources. SFPC team members are committed to our vision of creating a celebrated 21st-century park that defines and shapes a great city and that provides inclusive, equitable, and free access for every resident of the Memphis area. About Shelby Farms Park At 4,500 acres, Shelby Farms Park in Memphis, Tennessee is one of the largest urban parks in the country. With a visionary master plan designed by James Corner Field Operations, it's poised to become one of the best. Today, the Park features miles of paved and unpaved trails, dozens of lakes and ponds, the internationally recognized and sustainably designed Woodland Discovery Playground, a buffalo herd, the FedEx Event Center, a water play sprayground, an outdoor event stage overlooking an 80-acre lake, a treetop adventure course and more.

Requirements

Enthusiastic, dependable, self-motivated and self-aware
Demonstrates the values of teamwork, accountability, authenticity, and learning
Knowledgeable of event operations
Ability to set up and troubleshoot basic audio-visual equipment
Excellent customer service and communication skills
Ability to deal patiently with problems and complaints, and resolve conflicts in a professional manner
Ability to remain courteous when faced with difficult situations / people
Organized with an attention to details
Physical ability to perform tasks outside in extreme conditions (heat, cold, inclement weather)
Must be able to sit and/or stand for extended periods
Must be able to lift up to 40 pounds at times

Responsibilities

Open and secure facility before and after events
Direct and coordinate activities with food service and other vendors
Oversee basic needs & requests of the client during an event
Set-up and break down chairs, tables, stages, audio-visual and other equipment in accordance with client contract requirements
Explain & uphold policies and procedures for use of the facility and grounds.
Respond to emergency situations by determining and implementing appropriate procedures
Inspect facility before, during and after function for cleanliness and safety, touch up areas as needed
Produce event reports, noting any significant problems
Drive a golfcart
Work within reservation software to review information and book new clients
Answer phones & take detailed messages for Staff within reservation software
Assist with additional events and S+E special projects, as needed