Event Supervisor (Banquet Captain)

New Castle Hotels And Resorts • Fairport, NY

100d • $22 - $22

About The Position

Are you passionate about delivering exceptional experiences and ensuring that every event runs smoothly from start to finish? Do you excel at leading a team to execute a flawless event? If so, the role of Banquet Captain may be the perfect opportunity for you! As Banquet Captain you will: • See and the Guest's Vision - checking the BEO and ensuring all is set to expectations, with an eye to upselling / suggestive selling where appropriate. • Be A Point Person - as the Captain your manager will looking to you to ensure all is set up as envisioned and the guest may be looking to you if something does not quite meet their needs or if they have questions/concerns so you need always to be focused on the event and ready to deal with anything that arises. • Be Hospitality - providing friendly, professional service to wow the guest and inspiring / training / directing your team with this same “can do” attitude so each event goes off without a hitch. • Be a Safety & Security Agent - follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed. A current ServSafe certificate/alcohol certification is required.

Requirements

• At least 2 years of progressive experience in food & beverage.
• Prior supervisory experience preferred.
• Effective verbal and written English communication skills.
• Regular use of a computer, business equipment, and software.
• Ability to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly.
• Ability to work under variable temperatures and noise levels.
• Must be able to stand and/or walk for lengthy periods and have the ability to bend, stretch, twist or reach.

Responsibilities

• Check the BEO and ensure all is set to expectations, with an eye to upselling/suggestive selling where appropriate.
• Ensure all is set up as envisioned and address any guest needs or concerns.
• Provide friendly, professional service to guests and inspire/train/direct the team.
• Follow established safety and security policies & procedures.
• Anticipate problems and communicate with management as needed.

Benefits

• Hourly Rate: $22 an hour

What This Job Offers

• Industry: Accommodation