Event Staff | Part-Time | Federal Way Performing Arts and Event Center

Oak View Group•Federal Way, WA

19h•Onsite

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Overview This position is for a part-time Event Staff (Usher, Ticket Scanner & Door Guard) for events at the Federal Way Performing Arts and Event Center. Hours vary and are driven by the event schedule. Most events happen during evening hours and on weekends. We are looking for someone to join our team of Event Staff, take charge and show up for every shift with a great attitude to create the best show every time! Be the primary contact with the guests at the facility. Required to have knowledge of the building and its services also to provide a safe and enjoyable environment for the building patrons. This role pays an hourly rate of $18.50

Requirements

Experience in customer service
Ability to manage high stress situations
Must have a pleasant and outgoing personality
Must be friendly, courteous and polite with a positive attitude

Responsibilities

Must be available for at least half of all events occurring within each month
Able to be on feet for long periods of time
Able to work a variety of events including children’s shows, theatre performances, and loud concerts
Be familiar with ticketing, seating locations, procedures and building policies
Able to handle large groups of guests
Maintain control of your assigned sections or area.
Anticipate and correct any trouble situations in your area
Know general building information and locations of various amenities
Ensure areas are safe for patrons and staff.
Monitor alcohol consumption and related issues
Provide exceptional customer service to all patrons
Perform other duties as assigned