Event Staff | Part-Time | PPL Center
About The Position
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary This position is responsible for patrolling all areas of property and parking lots, securing doors, ensuring the safety of all guests, employees and contract labor while on premises; securing property during move in/out trade shows, conventions or events. Under the direction of the Director of Events & Security, and Event Manager, Event Staff are responsible for maintaining a positive guest experience for all PPL Center patrons. Event Staff enforce all rules, regulations and policies of the PPL Center, while providing excellent customer service. PPL Center is a state-of-the-art multipurpose arena in downtown Allentown, PA, and home of the Lehigh Valley Phantoms. The arena seats more than 10,000 for concerts and more than 8,500 for Lehigh Valley Phantoms professional hockey games, making it the region's larget events venue. The amenities-packed PPL Center hosts more than 150 events each year, offering something for everyone, including the Lehigh Valley Phantoms, the AHL affilite of the NHL Philadelphia Flyers, live concerts, family shows, trade shows, youth sports, high school and collegiate events, graduations, and many more.
Requirements
- High school diploma or G.E.D.
- 6 months to 1 year security experience, preferable in a similar environment
- Valid driver's license required
- Ability to work with minimal supervision
- Strong customer service skills
- Good written, verbal, and interpersonal skills required; ability to interact with all levels of staff including management
- Ability to work irregular hours including night shifts, weekends, and holidays
- Professional presentation, appearance and work ethic
- Interact with emergency personnel; provide accurate descriptions and directions
- Ability to utilize two-way radios, monitor phones and closed circuit security cameras
Responsibilities
- Secures the property including all buildings and doors that should be secured
- Locks and unlocks facility doors
- Conducts routine property walks.
- Responds to emergency situations
- Interacts with the public and all levels of management and fellow employees
- Secures the safety of all individuals on the premises
- Appropriately deals with "unruly" people
- Works independently, and judges and assess situations foe immediate response
Benefits
- 401(k) savings plan
- 401(k) matching
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Administrative and Support Services
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
