Event Staff | Part-Time | Greater Richmond Convention Center

Oak View Group•Richmond, VA

20h•$17•Onsite

About The Position

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Overview Under direct supervision from the Director of Safety & Security and/or the Security Coordinator, On Call Event Staff personnel typically serve in a variety of event related roles, including crowd control, general protection of facility property and personnel, and provide general information and assistance to facility guests. Event Staff personnel also serve as ticket taker, usher, door monitor, coat-check attendant and loading dock parking attendant. In the absence of the Director of Safety & Security or Security Coordinator, On Call Event Staff personnel may receive event-related instructions from an Event Staff Supervisor or Event Manager. This role will pay an hourly rate of $17.00 For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching. This position will remain open until April 10, 2026.

Requirements

Must be 18 years of age or older
High school diploma, or equivalent GED
Must be able to stand and walk for long periods of time and lift objects up to 50 pounds
Must be able to work a flexible schedule including early mornings, days, evenings, overnight, weekends and holidays

Nice To Haves

Licenses or Certificates: Possession of, or ability to obtain a Virginia driver’s license or identification card
Possession of, or ability to obtain a CPR certificate
Possession of, or ability to obtain a DCJS Unarmed Security License

Responsibilities

Patrol assigned facility locations; lock and unlock doors as required
Monitor event activity areas as well as entrances and exits
Observe facilities and equipment for needed maintenance and repairs; recognize and report damage and safety hazards
Be aware of the location and use of emergency alarms and equipment; follow established procedures in case of fire, disorder or other emergency situation
Observe general public; provide general information, directions and assistance to facility guests; report suspicious behavior to Security Base
Maintain high degree of visibility and professionalism; respond to various situations, issues and requests for assistance; prepare incident reports in accordance with departmental standards
Assist medical personnel by directing traffic, crowd control and securing needed equipment
Filling in for Security Base/Security Rover Personnel as needed, with duties including but not limited to, monitoring CCTV, Access Control, and writing incident reports
Communicate clearly and concisely in the English language, both orally and in writing
Perform other duties as required
Collect tickets, passes, etc. for admission into events; check for authenticity
Prohibit access to guests without proper tickets, passes or other entry credentials
Provide an accounting of tickets, passes, etc. collected
Provide general event and facility information to guests
Direct guests to their seats and provide general information regarding the event and the facility
Monitor entry and exit into facility events; prohibit access to guests without proper entry credentials
Assist in maintaining order during events
Provide general event and facility information to guests
Serve as a coat check attendant (receiving, caring for and re-distributing coats) as needed
Direct vehicles into and out of the loading dock area and assist with parking