Monterrey Security Consultants-posted 8 months ago
Part-time • Entry Level
South Bend, IN
Administrative and Support Services

Monterrey Security's Indiana Events team is looking to hire part-time Event Staff-Ushers to work a variety of events at the University of Notre Dame. Our team members provide an enjoyable guest experience for customers and employees by providing exceptional customer service.

  • Work one of the following positions but not limited to: Ticket Taker, Usher, Security, Premium Hospitality representatives or Directional Staff.
  • Enthusiastically greet and direct guests while performing assigned tasks (i.e. ticket scanning, directing guests to their seats, providing directions).
  • Provide guests with accurate event and venue information.
  • Inform security and supervisory staff of facility policy and procedure violation.
  • Provide directional information to patrons in the event of an emergency evacuation according to emergency protocols.
  • Proactively approach guests that may have an issue and/or complaint.
  • Creatively resolve issues/complaints and involve area Supervisor or Manager as needed.
  • Other duties as assigned by management.
  • Must be at least 16 years of age.
  • Ability to follow direction.
  • Efficient and consistent performance.
  • Must meet and adhere to strict dress code and grooming standards according to company policy.
  • Ability to adhere to scheduling methods and procedures.
  • Must be a team player.
  • Approachable, outgoing, articulate.
  • Self-motivator with a 'can do' attitude.
  • Customer Service experience preferred but not necessary.
  • Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.
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