EVENT STAFF

Monterrey Security Consultants-posted 8 months ago

Part-time • Entry Level

South Bend, IN

Administrative and Support Services

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Monterrey Security's Indiana Events team is looking to hire part-time Event Staff-Ushers to work a variety of events at the University of Notre Dame. Our team members provide an enjoyable guest experience for customers and employees by providing exceptional customer service.

Work one of the following positions but not limited to: Ticket Taker, Usher, Security, Premium Hospitality representatives or Directional Staff.
Enthusiastically greet and direct guests while performing assigned tasks (i.e. ticket scanning, directing guests to their seats, providing directions).
Provide guests with accurate event and venue information.
Inform security and supervisory staff of facility policy and procedure violation.
Provide directional information to patrons in the event of an emergency evacuation according to emergency protocols.
Proactively approach guests that may have an issue and/or complaint.
Creatively resolve issues/complaints and involve area Supervisor or Manager as needed.
Other duties as assigned by management.

Must be at least 16 years of age.
Ability to follow direction.
Efficient and consistent performance.
Must meet and adhere to strict dress code and grooming standards according to company policy.
Ability to adhere to scheduling methods and procedures.
Must be a team player.
Approachable, outgoing, articulate.
Self-motivator with a 'can do' attitude.
Customer Service experience preferred but not necessary.
Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.

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