Event Staff Part time at Chastain Park Amphitheatre

Live Nation • Atlanta, GA

253d

About The Position

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing, with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world, promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.

Requirements

• Must be 18 years of age.
• High School Diploma or equivalent preferred.
• At least 1+ years in a guest service role preferred.
• Excellent verbal, written, and interpersonal communication skills.
• Acute sense of judgment, tact, and diplomacy.
• Good working knowledge of security operations, safety practices in an entertainment environment, and enforcement procedures.
• Ability to perform duties in a professional manner and appearance.
• Ability to make independent and good judgment decisions within proper policy and procedures.
• A strong sense of teamwork and ability to execute programs.
• Position requires constant walking, climbing stairs, lifting, and working outdoors in all weather conditions.
• Must be able to work 50 percent of the shows.
• Ability to stand for more than 4 hours or more.
• Able to properly communicate instructions to attendees.

Responsibilities

• Greet guests, providing stellar customer service with a smile.
• Scan tickets upon entry to the venue.
• Answer guest questions and alert guests of venue policies as needed.
• Examine tickets for entry to various seat levels around the venue during the event and assist guests with locating their seats.
• Help maintain clear aisles and inform guests of venue policies as needed.
• Assist guests with special needs, such as helping with seat accommodations.
• Examine tickets or passes to verify authenticity.
• Assist in verifying staff credentials to generally restricted areas.
• Assist with keeping the venue safe, clean, and presentable to the guests.
• Help resolve guest complaints or problems or direct them to the appropriate department to assist them.
• Assist patrons by giving directions to places inside or outside the venue.
• Guide guests to exits or provide other instructions or assistance in an emergency.
• Monitor and authorize entrance and departure of employees, guests, and other persons to guard against theft and maintain security and safety of the premises.
• Circulate among guests and/or employees to preserve safety and order and to protect the venue's property.
• May write reports pertaining to incidents or special occurrences during the event.
• Patrol/Monitor premises to maintain a safe environment for artists, patrons, and staff.
• Operate detecting devices to screen individuals and prevent the passage of prohibited articles into restricted areas.
• Perform bag searches.
• Partner with fellow crew members at the end of the show to close the venue.
• Assist the sustainability team with collecting and gathering cans and cups and placing them in the proper bins.
• Ensure guests are safely enjoying the show.
• Additional tasks as requested by the Supervisor or Management.

Benefits

• Free concert tickets.
• Dog-friendly offices.
• Student loan reimbursement.
• Adoption/fertility support.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED