Event Staff Experience Seasonal Associate
About The Position
The Event Staff Experience Seasonal Associate will learn the intricacies of an NFL Fan Services Department while strengthening their professional attributes. The Event Staff Experience Seasonal Associate will enhance their education by working under the direct supervision of the Event Staff Operations Manager and learn from the full-time Fan Services staff of the Philadelphia Eagles. This individual will be responsible for assisting in the management of Game Day Staff and will focus on Game Day Staff time management, communication and scheduling as well as completing office duties for the organization.
Requirements
- Must be a recent or upcoming graduate who has completed within the previous eighteen months, a technical, associate, bachelors, or graduate degree (eligible graduation years 2025-2026) or an individual that has been discharged from the military within the last 18 months (2025-2026).
- Excellent verbal, written, and interpersonal communication skills required
- Excellent organizational, planning abilities and multitasking skills required
- Ability to maintain confidentiality of all business matters
- Should have strong interest or background in Human Resources and Operations
Nice To Haves
- Preferably has previous Human Resources and/or Guest Services experience
Responsibilities
- Develop and maintain day-to-day staff communication via phone and email
- Become proficient in ABI MasterMind program and assist in maintaining/updating event schedules for Game Day Staff
- Assist with evaluating staff performance, creating and sending employee performance notification letters and termination letters
- Assist with planning, logistics, and execution of Game Day Staff Hiring, Game Day Staff Trainings, Game Day Staff Appreciation Days, and Game Day Staff Post-Season Party
- Works with Human Resources and Accounting departments to ensure Game Day Staff employment files are up to date and payroll adjustments are processed in a timely manner
- Assist with the Eagles Autism Foundation’s 50/50 Raffle Operation on Eagles Game Days. Manage a raffle team of 40+ staff members
- Assist with employment verifications for current and prior employees
- Analyze employee feedback to identify areas of improvement
- Assist with organizing and managing Employee Check-In
- Assist with event day preparation, including copying and organizing materials and equipment
- Assist Event Staff Experience Coordinator with managing and scheduling special events at Lincoln Financial Field
- Work all events at Lincoln Financial Field as well as Game Day Staff related events
- Perform additional duties as assigned by any member of the Fan Services Department
Benefits
- On-site subsidized cafeteria
- Free secured parking
- Easy access to public transportation
- On-site fitness facilities
- Participation in employee engagement activities
- Access to online learning platform
- Eligible to elect medical coverage
- Eligible to receive a $1,000 stipend for those relocating or traveling outside of a 50- mile distance
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What This Job Offers
Career Level
Entry Level
Education Level
Associate degree
