Event Set-up Supervisor (Convention Services)

Hyatt • Cambridge, MD

92d • $18

About The Position

The Event Set-Up Supervisor is responsible for overseeing the execution of all meeting and event space setups, ensuring accuracy, efficiency, and adherence to guest specifications and hotel standards. This hands-on leadership role supports the coordination of event logistics, supervises the set-up team, and ensures all event spaces are clean, safe, and fully prepared for client use.

Requirements

• A true desire to satisfy the needs of others in a fast-paced environment.
• Outstanding verbal communication skills.
• Must be able to lift a moderate amount of weight.
• Must be available to work flexible shifts, including morning shifts, mid-shifts, evenings, weekends, and holidays.

Responsibilities

• Supervises the setup, organization, and overall arrangement of furniture and other fixtures in meeting rooms and outside spaces.
• Holds an informal 10-15-minute pre-shift meeting with convention services housemen to communicate tasks for the specific shift.
• Reviews the Daily Detail for accuracy and general overview of the day's work, including unique requests for meetings and conferences.
• Oversees convention services housemen, issuing directives on tasks to be performed.
• Assists with convention setup during busy periods.
• Pushes and pulls carts loaded with furniture (chairs, tables, etc.).
• Lifts and places chairs in appropriate positions.
• Lifts and positions conference tables.
• Lifts and arranges stage pieces.
• Lifts and arranges wood dancing tiles.
• Consults with group organization clients/representatives to adjust event setup or furniture placement.
• Communicates with Event Services Manager if additional assistance is needed for event setup.
• Inspects conference rooms and ballrooms after setup to ensure adherence to specifications.
• Responds to requests for additional seating, furniture, or other alterations to the event setup.
• Assists with event cleanup and takedown after the event has concluded.
• Trains and coaches houseperson.

Benefits

• Competitive Salary: $18.00/hour
• Health Benefits: Medical, dental, and vision insurance starting after just 30 days
• Free and discounted room nights
• Friends & family rates at Hyatt properties
• Discounts on food and beverage
• Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
• Paid time off, including new child leave
• 401(k) matching (up to 4%) and employee stock purchase plan
• Tuition reimbursement and robust training programs
• Meal credit for employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation