Event Set Up Assistant Manager

Pyramid Global Hospitality•Westlake, TX

2d•Onsite

About The Position

The Assistant Event Set Up Manager is responsible for maintaining the quality and standards of the Event Set Up department, with focus on scheduling, accuracy per program agenda, and efficient execution/guidance through pop-up needs. The Event Set Up department is responsible for the physical set up of tables, chairs, stages and other resources in our ballrooms, classrooms and other event locations at the property. This position requires full availability. Location: Benchmark Hospitality at Deloitte University

Requirements

Supervising experience required.
One year experience in the hospitality industry, corporate events, or similar.
Experience in Event Set Up preferred.
Strong computer skills.
Proficient in Microsoft Excel and Outlook.

Nice To Haves

Microsoft Teams, Word, PowerPoint, and OneNote experience desirable.
Knowledge of Event, Sales, and Catering systems preferred.
Infor experience desirable.

Responsibilities

Responsible for recruiting, interviewing, training, coaching, discipline and conducting performance appraisals for direct reports. Also responsible for creating schedules and approving employees time, time off and shift changes.
Assign, train, support and direct the staff to carry out the basic operation of their roles to give the maximum efficiency and performance, maintaining the policy and standards of the property.
Coach, develop and provide feedback to the staff for the continued growth in their current and future positions within our company.
Assist the Event Set Up Manager with the management and coordination of event set-up, breakdown, and transition of all meeting rooms/function space per Program Agenda and other scheduled activity.
Maintain departmental training outlines, ensuring the team’s adherence to these established policies.
Create and maintain training program corresponding to most updated departmental procedures.
Maintain contact with clients, ensuring all programmatic needs are serviced and they are feeling comfortable about their event.
Maintain effective communication and strong relationships with the team, guests, and all departments. Act as a friendly resource.
Assist with production of room set diagrams, adhering to event standards, supporting distribution timelines, and acting as a great partner to AV Production.
Regularly review and assess department operation, promptly addressing employee challenges and documenting/coaching employee shortcomings and successes as necessary.
Determine work schedule and assist Event Set Up Manager in delegation of duties and tasks.
Execute Property wide and special events, ensuring all planned elements of the program are carried out flawlessly and pop-ups are dealt with in a prompt and appropriate manner.
Ensure successful vendor experience, remaining mindful of asset protection initiatives. Document and hold vendors accountable for any damages or sub-standard performance.
Location: Benchmark Hospitality at Deloitte University

Benefits

Awesome Employee Focused Culture with many Associate Events!
Closed many weekends and most holidays - 10 days of holiday pay.
Up to 14 Vacation & Sick days per year.
Weekly pay!
Leadership and Career development programs. Many opportunities to grow and transfer to new positions.
Free Lunch in our newly remodeled Associate Cafeteria.
Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
Employer matching 401k.
Tuition Reimbursement.
Free parking on-site.
Free uniforms and we will clean them!
Benchmark Hospitality hotel discounts.