Event Services Staff

Oak View Group•Thief River Falls, MN

37d•$14 - $16•Onsite

About The Position

The Event Staff primary function is to use knowledge of the building and its services to provide a safe and enjoyable environment for the building patrons entering the facility. This role pays an hourly rate of $14.00-$16.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until April 10, 2026. About the Venue The Thief River Falls Complex is a multi-venue complex in Thief River Falls, Minnesota. The complex includes the Ralph Engelstad Arena, Huck Olson Memorial Civic Center, the Multi Events Center, and the Thief River Falls Tourist Park.

Requirements

Employee must be at least 18 years old.
High School diploma or GED (or any equivalent combination of education and experience).
Access to reliable transportation.
Must be able to work shifts including nights, weekends and holidays dependent on events schedule.
Stand and walk for four to six hours at a time.
Ability to work independently and as part of a team.
Can communicate effectively in English, both verbally and in writing.
Must be comfortable multi-tasking and working in a fast paced environment.

Nice To Haves

Prior customer service experience is preferred.

Responsibilities

Foster a positive and enjoyable environment with positive attitude for all guests attending an event.
Responsibilities may include ticket scanning, ticket taking, partial security screening, guest questions, responding to incidents on venue property, directing guests to seating locations, etc.
Ensure all guests are following venue, act, or promoter specific rules and regulations.
Provide assistance to patrons with special needs or wheelchair access.
Direct guests in a variety of situations including emergencies.
Monitor and report any potential unsafe situations to direct supervisor.
Hand out flyers or other promotional items.
Find opportunities to improve the guest experience.
Perform other duties as assigned.