Event Services Specialist

Maritz • Chicago, IL

1d • $50,000 - $60,000 • Onsite

About The Position

At Maritz, decades of innovation and perseverance have built more than just a strong reputation — they’ve shaped a culture where human connection and collaboration are at the heart of everything we do. Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource. Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact. And we’ve brought this human-first design inward – intentionally building teams that care for each other and collaborate powerfully. In our most recent employee survey, nearly 90% of respondents said that their managers care about their concerns and 82% said they feel genuinely appreciated. We know that when employees feel seen, supported, and celebrated for who they are, they thrive and so does our business. That’s why we’ve created a flexible, environment that empowers you to do your best work without sacrificing what matters most to you. In fact, in that same survey, nearly 90% of respondents said they have the flexibility they need to balance work and personal life and nearly 80% said Maritz does a great job prioritizing employee well being. We have a passion for excellence and genuine care for the people making it possible. The Event Service Specialist (ESS) is the day-of onsite primary client point of contact for assigned programs and events. Responsible for the onsite execution of all program and event logistics, ensuring exceptional client/guest experiences by providing superior customer service for Maritz Global Events onsite operations. Additionally, responsible for maintaining and auditing assigned internal event spaces.

Requirements

• Bachelor’s degree or equivalent experience (strong preference for Hospitality or Event Management fields).
• 0–2 years of experience in events, hospitality, or related environments.
• Strong computer skills, including G‑Suite, with the ability to learn new technology quickly.
• Excellent communication, teamwork, and leadership skills.
• Ability to work a flexible schedule, including last‑minute changes when needed.
• Ability to meet physical demands such as extended standing, lifting, and event‑related setup.
• Dependable, flexible, self‑directed, and able to work with employees at all levels both independently and within a team.

Nice To Haves

• Experience leading or directing teams.
• Prior onsite event operations experience or corporate campus event support.
• Foreign language skills, which can enhance communication with guests.

Responsibilities

• Manage all onsite logistics for assigned programs and events, including transportation, registration, hospitality desk, catering, facilities, activities, technology, and executive/VIP handling.
• Provide guidance and consultative support to clients and guests while maintaining adherence to corporate, departmental, and performance policies.
• Anticipate and resolve onsite challenges, support problem‑solving, and ensure a positive attendee and guest experience through high‑level customer service.
• Maintain proactive communication with clients to ensure expectations are clearly understood and satisfaction is achieved.
• Regularly audit and maintain assigned internal event spaces, identifying areas for improvement and managing maintenance requests through completion.
• Manage team resource documents and provide administrative or project support as assigned by leadership.

Benefits

• Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, paid parental leave, 401k, tuition reimbursement, paid time off, year end holiday closure, and more!
• View all details at: www.MaritzBenefits.com

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees