Event Services Lead | Part-Time | Mullins Center

Oak View Group•Amherst, MA

14h

About The Position

This Event Services Lead position will have the opportunity to learn and get a hands-on look at the planning and execution of various Mullins Center events. Will get insight on event staffing, event security, and event management for events including sporting events, concerts, & family shows. This role pays an hourly rate of $17.50 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until May 29, 2026. About the Venue The Mullins Center is officially hiring for the upcoming school year. Whether you are a student looking for relevant experience in facility management, or just looking for a part time job to earn some extra money, the Mullins Center is a great place to work throughout the school year. The William D. Mullins Memorial Center is a multi-purpose 10,500 seat facility on the campus of the University of Massachusetts. It is home to UMass basketball and hockey, the facility hosts concerts, family, ice and theater shows.

Requirements

Current student or recent graduate from a university program in venue management, event management, sport management, or related field.
Previous experience coordinating events/programs preferred.
Must be detail oriented, have strong organizational skills, and demonstrated written, verbal skills.
Exemplary customer service skills with the ability to handle multiple tasks and priorities simultaneously.
Must possess strong leadership skills and be a team player.
Able to work various hours, including daytime office hours, holidays, evenings and weekends.
Proficient computer skills including Windows, Outlook, Word, Power Point, and Excel.

Nice To Haves

Previous experience coordinating events/programs preferred.

Responsibilities

Gets insight to all Event Service activities for events at the Mullins Center, including planning, set-up procedures, event staffing, security, and post event billing.
Learn and ensure all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations, & emergency procedures are followed by working alongside the Event Manager.
Resolves problems in a timely manner; analyzes and gathers information and identifies alternative solutions quickly & effectively.
Participate in formulating and administrating company policies and developing long-range goals and objectives for the Guest Services department.
Prepare staffing estimates and complete settlement bills for accounting when necessary.
Assist with scheduling staff and ensuring events are staffed appropriately based on estimated attendance.
Assist with shift changes, payroll issues and scheduling questions.
Be present for majority of the Mullins Center events.