Event Services Coordinator

Noble House Hotels & Resorts-posted 9 months ago
$22 - $25/Yr
Redondo Beach, CA
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The Event Services Coordinator position at the Portofino Hotel in Redondo Beach, CA, is responsible for being the liaison between clients and the hotel team in the planning and execution of local corporate and social events. This role involves coordinating catering and beverage services, managing AV needs, and ensuring that all event details are communicated effectively to the hotel team. The position requires attention to detail and the ability to meet deadlines while providing excellent customer service.

  • Coordinates catering and beverage services for events along with AV needs to obtain details from client within required time frame for distribution to the Hotel team.
  • Preplanning for upcoming weddings and social events, including corporate day events.
  • Provide comprehensive detail of F&B, AV and Setup detail via Banquet Event Order communication within Delphi.
  • Confirm payment received according to contracted due dates and communicate final billing and concerns accordingly.
  • Works with Manager to plan and execute special events, including meeting with clients and vendors.
  • Designs menus to present to internal or external clients and decides on event space layout.
  • Coordinates and assists in room-turns, creating a room-turn schedule and ensuring all room-turns are performed according to clients' needs.
  • Continued communication with client as liaison along with Manager during and after the event.
  • Answering phone lines with a positive and energetic tone, taking messages and communicating needs to the team.
  • Regularly evaluates conference rooms and facilities for problems and reports any issues.
  • Review invoices for payment.
  • Support and assist overall sales & catering team.
  • At least two years of event planning experience.
  • Working knowledge of food and beverage preparations, service standards, guest relations and etiquette.
  • Knowledge of appropriate table settings and service ware positioning.
  • Experience with copy machines and PCs, including knowledge of MS Office and Delphi FDC, Canva, Excel.
  • Excellent customer service skills and the ability to maintain a professional demeanor in a fast-paced environment.
  • Ability to communicate well verbally and in writing with all levels of the organization.
  • Good attention to detail.
  • Ability to take ownership and work well as a member of the Portofino team.
  • Equal opportunity workplace and employer.
  • Supportive environment for team members to be their authentic selves.
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