Event Service Manager South Coast Winery Resort & Spa

Carter Hospitality Group•Temecula, CA

About The Position

South Coast Winery Resort & Spa and Carter Estate Winery and Resort are seeking an experienced Event Services Manager to bring exceptional events to life in one of Southern California’s premier wine country destinations. This role is ideal for a detail-driven hospitality professional who thrives on creating seamless, memorable guest experiences—from elegant weddings to high-profile meetings and social celebrations. About the Role Reporting to the Sales & Catering leadership team, the Event Services Manager is responsible for the planning, coordination, and flawless execution of all assigned group and social events. You will serve as the primary liaison for clients post-contract, ensuring every detail is thoughtfully executed and aligned with our luxury service standards.

Requirements

2–4 years of experience in event services, catering, or hotel operations
Strong organizational skills with exceptional attention to detail
Proven ability to manage multiple events and deadlines simultaneously
Excellent communication and customer service skills
Proficiency with event management systems (Delphi experience preferred)
Ability to work flexible schedules, including weekends and holidays
Professional demeanor with a passion for hospitality and relationship-building

Responsibilities

Act as the primary contact for clients after contract signing, overseeing all event detailing and execution
Coordinate meetings, conferences, weddings, and social events from planning through completion
Prepare and manage BEOs, banquet checks, event resumes, and diagrams with accuracy and attention to detail
Maintain and manage event data, space blocking, and revenue tracking within Delphi
Collaborate closely with Banquets, Culinary, Front Office, Engineering, and other departments to ensure seamless service
Conduct planning site inspections, client walkthroughs, and wedding tastings for confirmed events
Manage event deposits and payments accurately and in a timely manner
Maintain strong relationships with vendors, including rental, entertainment, and transportation partners
Attend weekly BEO and resume meetings and support the Sales Team as needed
Ensure all event spaces, materials, and equipment meet brand and guest expectations
Uphold the overall appearance, professionalism, and luxury standards of the resort