Event Security Representative

Detroit Pistons•Detroit, MI

23d

About The Position

Are you looking to join a team of go-getters dedicated to serving and uplifting the community through basketball? Join the Detroit Pistons team and our mission to empower! This position is responsible for assisting with security operations during events at the Pistons Performance Center. The position will be expected but not limited to; visual security inspections, credential verification, crowd surveillance walking patrol, incident report writing, customer service, parking services basic CCTV monitoring, incident response. Here at the Detroit Pistons, we are focused on equality for all. We work collaboratively to foster a diverse and inclusive work environment that celebrates our differences while driving innovation and equity. Creating impactful experiences on and off the court is what we do - and ensuring that everyone has a voice is how we do it. We are seeking a team member with a positive, upbeat attitude that can connect with a diverse population, and we are excited to meet you! Provide security protection for the Pistons Performance Center facility, proprietary material, and personnel within the areas of responsibility to preclude unauthorized access, theft, or intentional destruction. Monitor flow of personnel entering and exiting the facility during events. Audit personnel/visitor authorization and control activities to verify personal and organization ID. Ensure the protection of employees, guests, and patrons to include potential situations and physical confrontations. Visually inspect common areas to prevent any hazards, ensure accurate safety procedures are followed and provide documentation of security, fire, and safety deficiencies. Assist with handling of emergency situations, including employee injuries. Respond to incidents, investigate, interview, and capture pertinent/information to complete incident reports. Maintain an in-depth knowledge of all security orders, written and oral, pertaining to assigned duties. Provide an atmosphere in which all Detroit Pistons employees and visitors know that the Detroit Pistons responds to and cares about their needs; provides a courteous, respectful, and pleasant interaction with each employee and visitor as perceived from their point of view; presents a good image of the Pistons and its security department. Acts to ensure that all property removal is conducted within appropriate policy requirements. Knowledge and ability to administer basic first aid instructions. Carries out specific tasks and duties of a similar nature and scope as required for the assigned site. Available to work a flexible schedule that includes evenings, weekends and holidays as required.

Requirements

High School Diploma or equivalent required, Associates degree or equivalent work experience
Security, law enforcement, fire/medical service or military experience required, and guest experience, CPR/First Aid and AED training preferred
Driver's license preferred
Ability to exercise good judgment in emergencies and must possess effective written and oral communication skills
Interpersonal and leadership skills with the ability to collaborate with fellow Security Team members and the public in a professional manner
Ability to navigate windows-based security software such as CCTV, access control, visitor management login/logout and fire/life safety systems
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective security operations for the protection of employees and guests
Ability to bend and lift objects necessary to perform primary duties
Must be able to defend self or others, using minimal force if necessary and only in accordance with corporate use of force policies
Must pass a criminal background check and motor vehicle history check in accordance with company policy and periodically checked thereafter

Nice To Haves

Security, law enforcement, fire/medical service or military experience required, and guest experience, CPR/First Aid and AED training preferred
Driver's license preferred

Responsibilities

Provide security protection for the Pistons Performance Center facility, proprietary material, and personnel within the areas of responsibility to preclude unauthorized access, theft, or intentional destruction.
Monitor flow of personnel entering and exiting the facility during events. Audit personnel/visitor authorization and control activities to verify personal and organization ID.
Ensure the protection of employees, guests, and patrons to include potential situations and physical confrontations.
Visually inspect common areas to prevent any hazards, ensure accurate safety procedures are followed and provide documentation of security, fire, and safety deficiencies.
Assist with handling of emergency situations, including employee injuries.
Respond to incidents, investigate, interview, and capture pertinent/information to complete incident reports.
Maintain an in-depth knowledge of all security orders, written and oral, pertaining to assigned duties.
Provide an atmosphere in which all Detroit Pistons employees and visitors know that the Detroit Pistons responds to and cares about their needs; provides a courteous, respectful, and pleasant interaction with each employee and visitor as perceived from their point of view; presents a good image of the Pistons and its security department.
Acts to ensure that all property removal is conducted within appropriate policy requirements.
Knowledge and ability to administer basic first aid instructions.
Carries out specific tasks and duties of a similar nature and scope as required for the assigned site.
Available to work a flexible schedule that includes evenings, weekends and holidays as required.