Event Sales Manager | Benefits Include: 401K, Tuition Reimbursement, and MANY MORE!

Hyatt Hotels Corp. • San Francisco, CA

42d

About The Position

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. With our stunning California location, Embarcadero Center is literally at your feet. Our financial district hotel's newly renovated guest rooms and suites offer a sophisticated urban-modernist haven in downtown with superb amenities for a dynamic stay near San Francisco's Embarcadero. A multimillion-dollar renovation has transformed our Embarcadero Center hotel's spacious guest rooms and suites into sophisticated urban retreats, with inviting modernist style in a natural palette, the latest amenities and spectacular balcony views of the city or San Francisco Bay. The Event Sales Manager is responsible for generating revenue by selling and coordinating events, including meetings, banquets, conferences, weddings, and social functions. This role works closely with clients throughout the sales and planning process-from initial inquiry to post-event follow-up-to ensure a seamless and successful experience that aligns with the hotel's service standards. This is a proactive sales role requiring strong communication, organizational, and negotiation skills. The ideal candidate has a passion for hospitality, experience in event or catering sales, and thrives in a results-driven environment.

Requirements

• Bachelor's degree in Hospitality Management, Business, or related field preferred.
• Minimum 2-3 years of experience in event, catering, or hotel sales in a full-service or upscale hotel environment.
• Strong organizational and time-management skills with attention to detail.
• Excellent verbal and written communication skills.
• Proficiency with sales and event management software (Delphi, Opera, Salesforce, etc.) is a plus.
• Ability to work flexible hours, including some evenings and weekends as business needs dictate.
• Strong customer service mindset with a genuine passion for hospitality and client success.
• Proven ability to meet or exceed sales goals.
• Experience with weddings, corporate events, and social functions.
• Knowledge of food and beverage operations and hotel banquet setups.
• Ability to multi-task and manage multiple events simultaneously.

Responsibilities

• Proactively solicit new business and respond to incoming leads for meetings, banquets, and social events.
• Conduct site tours and client meetings to promote the hotel's event spaces, services, and amenities.
• Develop proposals, negotiate rates and contracts, and finalize details in coordination with the operations and culinary teams.
• Manage all aspects of the event planning process, including space allocation, menu selection, audio/visual needs, and guest accommodations.
• Build and maintain strong relationships with clients, ensuring satisfaction and encouraging repeat business and referrals.
• Collaborate with the Banquet and Culinary teams to ensure smooth execution of events.
• Meet or exceed individual and departmental revenue and sales goals.
• Maintain accurate records of all sales activities and event details in the hotel's sales system (e.g., Delphi, Opera Sales & Catering, or equivalent).
• Attend networking events, trade shows, and client entertainment as needed to represent the hotel and generate new leads.
• Stay up-to-date on industry trends, competitor activities, and the local market to identify opportunities.

Benefits

• Free room nights, Discounted, and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance
• 401K with company match
• Paid Vacation, sick days, new child leave, and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Accommodation
• Number of Employees: 5,001-10,000 employees