Event Sales Manager

Showboat Hotel & Island Waterpark•Atlantic City, NJ

About The Position

The Event Sales Manager is responsible for driving revenue through the sale of event space while overseeing the successful planning and execution of events. This role serves as a key liaison between clients, convention services, and hotel operations, ensuring seamless coordination of event logistics. The ideal candidate is both sales-driven and detail-oriented, with strong relationship management and operational execution skills.

Requirements

Sales-driven mindset with a focus on revenue optimization
Detail-oriented with strong project management skills
Strong collaboration and team alignment skills
Customer-focused with a service excellence approach
Proven ability to meet or exceed sales goals.
Strong organizational and multitasking skills.
Excellent communication, negotiation, and interpersonal skills.
Work varying schedules that include evenings, weekends, holidays and extended hours as business dictates
Bachelor's degree in hospitality management, Business, or related field (preferred).
3–5+ years of experience in event sales, catering sales, or conference services.
The ability to attend work predictably and regularly and to be punctual.
The ability to work varies including evenings, weekends, holidays, and extended hours as business operations dictates
The ability to read and understand documents, drawings, and instructions (whether presented in written, oral, diagram or schedule form).
The ability to work with mathematical concepts and to apply concepts to practical situations.
The ability to work cooperatively with others.
The ability to deal politely and professionally with customers and coworkers.
The ability to perform several tasks at once.
The ability to follow directions or instruction.
The ability to use a computer to communicate, create, and access information.
The ability to lift and move 50 pounds.
The ability to sit/stand/bend/stretch, etc.
The ability to use hands to finger, handle, or feel and reach with the hands and arms

Nice To Haves

Experience with hotel sales/catering systems is a plus.

Responsibilities

Proactively sell event and meeting space to corporate, social, and group clients.
Respond to inquiries, prepare proposals, negotiate contracts, and close business.
Identify upselling opportunities including food & beverage, AV, amusement park, and additional services.
Work closely with the Group Sales team to align event space bookings with room block opportunities to maximize total revenue.
Serve as the primary point of contact for clients from contract through event completion.
Coordinate all event logistics including banquet event orders (BEOs), room setup, catering, and audiovisual with the convention service manager.
Lead pre-convention and pre-event meetings with clients and internal departments.
Ensure all event details are communicated clearly to operations teams.
Build and maintain strong client relationships to encourage repeat and referral business.
Address client concerns promptly and ensure a high level of satisfaction.
Conduct post-event follow-ups and feedback reviews.
Work cross-functionally with Convention Services, Front Office, Security, and Catering teams.
Ensure compliance with hotel policies, contracts, and service standards.
Support on-site event execution as needed, including evenings and weekends.
Performs other related duties as assigned by General Manager.