Event Sales Manager

ASM GlobalWilmington, NC
1dOnsite

About The Position

The Event Sales Manager will actively solicit and secure new and repeat event sales bookings across defined markets to meet and exceed sales goals.

Requirements

  • Minimum two years of event sales, catering sales, event services or another similar environment.
  • Strong organizational and time management skills with the ability to prioritize, take initiative, and meet deadlines.
  • Proven ability to develop and apply effective sales strategies and techniques.
  • Able to collaborate effectively with all levels of staff in a team-oriented environment.
  • Demonstrate adaptability and a positive attitude to support cross-departmental communication and alignment with company culture.
  • High integrity with strict adherence to sales protocols.
  • Consistently demonstrate a strong commitment to hospitality.
  • Proficient in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams).
  • Able to learn and effectively perform duties utilizing industry software programs; Momentus Elite or similar booking/CRM a plus.
  • Familiarity with video conferencing tools (e.g., Zoom, Microsoft Teams).
  • Ability to work standard business hours, with occasional evenings/weekends.
  • Professional appearance required as a representative of the Wilmington Convention Center.
  • Valid driver’s license

Nice To Haves

  • Bachelor’s degree preferred.
  • Experience equivalency considered in lieu of degree requirements.
  • Momentus Elite or similar booking/CRM a plus.

Responsibilities

  • Qualify leads promptly and professionally, make sales calls, conduct site tours, give presentations, engage prospective and repeat clients across assigned markets, both on-site and off-site.
  • Create regular correspondence and communicate with clients as needed.
  • Quote rates, prepare proposals, presentations, and license agreements with accuracy and within deadlines.
  • Abide by approved pricing guidelines, booking policies, and standard operating procedures.
  • Consult and collaborate with Sales and Catering Sales to optimize event booking placement and achieve business goals.
  • Participate in weekly sales meetings to discuss prospects, booking updates, goals, and align sales strategies and priorities.
  • Attend weekly Production meetings and relay client needs to staff.
  • Maintain accurate and up-to-date account and event records with proper documentation within the online booking system; maintain leads pipeline records.
  • Foster collaborative relationships with the CVB, hotels, and industry/community partners to source/convert leads; attend select networking/industry events as assigned.
  • Ensure accuracy, professionalism, and highest level of customer service in all communications, interactions and work products.
  • Participate in team events and activities.
  • Monitor industry trends and competitor activity to maintain a competitive edge.
  • Other duties assigned by the Senior Sales and Marketing Manager.

Benefits

  • medical
  • dental
  • vision
  • life and disability insurance
  • paid vacation
  • 401k plan
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