Event Sales Manager (Sky View Observatory)

ASM Global•Seattle, WA

9d•$70,000 - $75,000•Onsite

About The Position

THE ROLE The Manager, Special Events Sales & Planning will assist the Director, Special Events with the development and management of sales and operations for special events at Sky View Observatory. This role will be responsible for supporting all activities within the special events department. Focusing specifically on soliciting business in the corporate and social markets to increase and maximize revenue, as well as detailing and managing events. The ideal candidate will have established contacts in the corporate and social markets to rely on while building a solid book of business. This individual is a collaborator and problem-solver with a strong work ethic and leadership skills who understands that customer satisfaction and enhacing revenue is key.

Nice To Haves

established contacts in the corporate and social markets
collaborator and problem-solver with a strong work ethic and leadership skills who understands that customer satisfaction and enhacing revenue is key

Responsibilities

Proactively solicit new business by, among other things, making sales calls, attending trade shows, and engaging in other client prospecting in order to increase the size of the organization’s client database
Remain aligned with developing and discovering new avenues and methods of capturing new business within the corporate and social market
Qualify leads, draft proposals and contracts, capture client payments
Monitor changes and new developments in the special events industry
Work closely with Sky View staff, catering staff and vendors to plan and execute client events
Manage the events calendar, conduct site visits and be the primary contact for clients
Prepare and provide required documents and reports for the Director, Special Events including but not limited to banquet event orders, revenue reports, prospect/tentative/turndown reports and sales recaps
Obtain feedback from clients following each special event to determine and analyze client satisfaction, organizational performance, and event-related risks and liabilities
Serves as the main point of contact for clients to facilitate all the logistics associated with special events.
Manage and maintain event communication with supporting departments (i.e.: IT, operations, cleaning, engineering, security, culinary, etc)
Create an exceptional guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations
Attend weekly Event Order meetings
Liaise between the events and marketing team to develop marketing programs and initiatives that help revenue growth and exposure (i.e.: email blasts, social media posts, etc)
Lead venue collateral and asset updates and ensure information is correct and aligned with the current venue’s offerings
Complete other duties as assigned by Management