Event Sales Manager (Social & Weddings)

Hyatt • Cambridge, MD

110d • $54,100 - $64,000

About The Position

At Hyatt, we care for people so they can be their best. Our commitment to care begins with you, our colleagues because you are the heart of Hyatt. We create an inclusive environment that prioritizes your well-being, fosters growth, and helps you thrive both personally and professionally. At Hyatt, empathy is not just a value, it's a way of life. We are looking for a dynamic and experienced Social and Wedding Event Sales Manager to join our team. This role is ideal for a results-driven, client-focused event sales professional who thrives on building relationships and exceeding expectations. You'll play a vital role in creating exceptional experiences for our guests while driving brand loyalty for the property.

Requirements

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• A minimum of 1-3 years of hotel event sales or comparable experience preferred.
• Must be proficient in general computer knowledge.
• Candidates should be extremely detail oriented, organized and be able to handle a fast paced environment.

Responsibilities

• Develop and implement strategic sales plans to meet or exceed revenue targets for local business.
• Prospect, qualify, and secure business from various market segments: weddings, social gatherings, etc.
• Manage the complete sales cycle, including identifying opportunities, negotiating contracts, and finalizing group bookings.
• Identify new market trends and customer needs to position the hotel competitively.
• Build and maintain strong, long-term relationships with clients to ensure repeat business and high satisfaction levels.
• Serve as the primary point of contact for clients, providing exceptional service and attention to detail.
• Host site visits and presentations to potential clients to showcase the hotel's facilities and services.
• Collaborate closely with the Sales, Events and Marketing teams, as well as other hotel departments, to ensure seamless execution of group bookings and events.
• Provide leadership and mentoring to junior sales staff, helping them develop their skills and achieve sales goals.
• Maintain a strong presence at industry events and networking functions to increase visibility and brand awareness.
• Prepare and negotiate group contracts, proposals, and pricing, ensuring profitability while meeting the client's needs.
• Review all contractual agreements and group requirements to ensure accurate and timely delivery of services.
• Monitor and analyze sales performance against targets and industry trends, adjusting as needed to achieve goals.
• Provide regular updates and reports to the Director of Sales and Marketing and Director of Group Sales on group sales activities, progress, and financial outcomes.
• Assist with forecasting, budgeting, and revenue management for group bookings.

Benefits

• Competitive Salary: $54,100-$64,000/year
• Health Benefits: Medical, dental, and vision insurance starting after just 30 days
• Free and discounted room nights
• Friends & family rates at Hyatt properties
• Discounts on food and beverage
• Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
• Paid time off, including new child leave
• 401(k) matching (up to 4%) and employee stock purchase plan
• Tuition reimbursement and robust training programs
• Meal credit for employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: No Education Listed