Event Sales Coordinator

Apex Entertainment • Marlboro, MA

2d

About The Position

Event Sales Coordinator Wanted! Apex Entertainment is seeking dedicated and enthusiastic individuals to join our team! We are currently looking for a Sales Coordinator who will play a crucial role in providing exceptional service to our guests. As a Sales Coordinator, you will be responsible for the booking, upselling, and detailing of events to ensure complete guest satisfaction and increased revenue.

Requirements

• High School Diploma or GED equivalent.
• 1-2 years of experience in sales, event booking, and handling Banquet Event Orders (BEOs).
• 1-2 years of experience in the food & beverage and/or hospitality industry.
• Strong interpersonal skills and the ability to build rapport with clients.
• Proficient in all MS Office applications.
• Ability to calculate figures and amounts such as discounts, proportions, percentages, etc.
• Detail-oriented with strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Professional and courteous demeanor, representing Apex Entertainment's commitment to exceptional service.
• Motivated team player with a proactive approach.

Nice To Haves

• Associate or Bachelor's Degree preferred.

Responsibilities

• Event Planning and Detailing: Manage the planning and detailing of various events, including children's birthday parties, teen parties, bachelor parties, small corporate team outings, and more.
• Work with guests from the initial inquiry to the detailed planning process, ensuring clear communication and follow-up after the event to ensure customer satisfaction.
• Client Consultation and Customization: Provide guests with comprehensive information about all that Apex Entertainment has to offer, helping them customize the best event to meet their specific needs.
• Schedule and facilitate site tours in a professional and inviting manner, showcasing the unique features and attractions of our facility.
• Pricing and Documentation: Quote prices accurately and prepare Banquet Event Orders (BEOs) in a consistent, accurate , and efficient manner.
• Review all terms and conditions with guests throughout the planning process, ensuring their understanding and agreement.
• Guest Communication and Relationship Building: Routinely check in with guests regarding their upcoming event, addressing any concerns or questions to ensure all details have been addressed and the booking process runs smoothly.
• Build strong relationships with guests to foster repeat business, generate positive reviews, and attract new clients.
• Financial Management: Ensure up-to-date financial records and collect payments from clients in a timely manner .
• Contribute to revenue growth by identifying opportunities for upselling and maximizing event bookings.
• Community Engagement: Assist in off-site street team events to foster community relationships and attract new business opportunities.
• Collaboration and Communication: Maintain clear and consistent communication with all departments, providing detailed BEOs and attending weekly BEO meetings.
• Collaborate directly with various department managers to ensure seamless coordination and successful execution of events.
• Administrative Support: Answer general guest questions via phone, web chats, and emails, providing prompt and accurate information.
• Perform administrative tasks, such as checking attraction reservations, adjusting online reservations, filing event invoices, and other responsibilities as assigned by the Sales Manager.

Benefits

• Join a dynamic and dedicated team that celebrates passion for fun , sales, and service.
• Competitive compensation and opportunities for growth within our organization.
• Health, Dental, Vision 401K (after 1 year)
• Free Attractions.
• 50% Off select food items.
• Enjoy a flexible schedule that allows you to balance work and play.
• Join us in creating unforgettable events and delivering exceptional guest experiences at Apex Entertainment.
• Be part of a dynamic team where your dedication and enthusiasm will contribute to the success of our sales initiatives.
• Apply now and embark on a rewarding journey with us!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED