Event Rental Consultant

PEAK Event Services•Saugerties, NY

1d•$22 - $25

About The Position

PEAK Event Services is proud to be the premier event rental and tenting company in New England! Joining the PEAK team means being part of a team that makes it happen. At PEAK, we find joy in bringing important moments to life. To our clients, it all feels like magic, but in reality, there’s a lot of work that goes into our work — strategy, creativity, and grit. Each new event brings its own brand of challenges, and we’re just the team to solve them. We’re motivated and inspired to deliver unique experiences in our own ingenious ways. This extra effort and determination helps us deliver stressless events for our clients, while providing us with transformative opportunities to learn, grow, and spread joy. The Event Rental Consultant is responsible for all sales activities from initiation through close. Responsible for answering a high volume of calls in our call center, maintaining professional relationships with our Clients, entering and updating orders in our computer system, troubleshooting inventory questions and meeting with clients in our showroom. This position works collaboratively with other sales consultants as well as various Departments to achieve customer satisfaction, strengthen customer relationships, generate revenue and achieve long-term account management goals that are in line with company vision and values. We have multiple opportunities across New England.

Requirements

1-3 years of hospitality experience with a event rental company, caterer, food service provider, event planner, venue, or hotel
Proficient with computers (Microsoft Outlook, Word, Excel, etc.)
A life long learner and someone who seeks feedback for continuous improvement
Positive attitude and professional demeanor
The desire to help fellow teammates grow and proudly serve our Clients
Clear communication skills, the willingness to become a team player and help out when needed is the kind of attitude that’s required to be successful in this position.
Honoring commitments made to customers by our sales team is critical to maintaining our industry reputation for high quality products and service.
You will be involved on a daily basis with fulfilling those commitments.

Nice To Haves

Sales experience and hospitality degree is a plus

Responsibilities

Hospitably answer a High volume of phone calls to assist in creating customer orders
Be the expert in assisting customers with event order design, any order changes, and product questions
Ability to multi-task and handle heavy call volumes
Responsible for roughly $1-2.5M+ in revenue annually
Proactively maintain and expand strategic house accounts
Consult with clients to determine event details and rental needs
Identify and manage target client prospects
Prepare all customer quotes and follow up within 48 hours
Utilize opportunities, leads, tasks and account notes in Salesforce
Prepare and enter customer orders and production schedules/timelines, verify entered orders for accuracy, complete all revisions/additions
Participate and share experiences in weekly sales meetings
Conduct showroom appointments and assist with showroom visitors
Master PEAK’s order entry software including delivery, return, labor pricing and billing
Problem solve and troubleshoot rental inventory issues
Educate customers about all rental items available cross selling all company products
Assist in covering weekend office schedule by working two Saturdays per month
Assist in covering on-call once every 24 weeks (Wednesday-Wednesday). On-call pay is an additional $600 for regular weeks and $750 for holiday weeks
Assist in event installation as needed
Understand and respect the confidentiality of client and company information
Establish yourself as a trustworthy member of the sales team
Attend at least two industry networking events per quarter and build relationships for the future business of the company