Event Producer

Harris Computer

5d•Remote

About The Position

A division of Harris, Global Meet, is seeking an Event Producer. The Event Producer role supports web products for our customers. It facilitates high level professional event programs, conducts advanced record sessions, and provides advanced consulting and program management services. This role is key to successful Fortune 100, 500, and 1000 event calls especially when a web component is utilized. This role is 100% remote. What your impact will be: Drive for perfected results through coordinating, facilitating, training, supporting, scheduling, and administering clients’ high-level events as they pertain to the web product service offering. Advocate on customer’s behalf for services ordered and ancillary support such as: engineering, broadcast services, streaming media, video, development, bitrate, and creative recommendations. Utilize technical knowledge to ensure the event is well planned and can be executed based on the customer order and product specifications. Manage internal and external client expectations relative to products, service availability, and problem solving while maintaining composure. Other duties as assigned. About You: What Success in this Role Looks Like We believe success in this role requires (examples here, competencies, knowledge, skills, and abilities): Tech Savvy – you must be able and willing to navigate systems fluently. Decisive – you must be able to make quality decisions Problem Solving – you can work through challenges gracefully and expeditiously Priority Setting – you can self-manage the prioritization of your deliverables Communication – you must be clear, proactive, and concise. Ownership – you must take your responsibilities seriously. Self-motivated and Proactive – you must have an independently energetic nature. Desire to Grow – you want to develop your career. What we are looking for: High school diploma or equivalent required; some college preferred Minimum 5 years of customer services, business, technical, or sales experience Virtual Event Production, Video Production, Recording Studio Experience and Technical Support Physical requirements: Prolonged peiods of sitting at a desk and working on a computer; must be able to lift 15 pounds at times. Who is on the Team This role will report to Manager This role will work closely with internal teams, stakeholders and partners, and external customers. About Harris: Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses. About GlobalMeet: GlobalMeet began with a simple goal: Empower people and businesses to communicate confidently. Throughout our history, we’ve met the changing communications landscape with versatile technology and real-world expertise. GlobalMeet is the premium webcasting solution for flawlessly executing polished, versatile communications at scale. #LI-DNI Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional “Perks”! We empower our employees to make a difference We have an award winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)-613-226-5511 or at [email protected] This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Requirements

High school diploma or equivalent required; some college preferred
Minimum 5 years of customer services, business, technical, or sales experience
Virtual Event Production, Video Production, Recording Studio Experience and Technical Support
Tech Savvy – you must be able and willing to navigate systems fluently.
Decisive – you must be able to make quality decisions
Problem Solving – you can work through challenges gracefully and expeditiously
Priority Setting – you can self-manage the prioritization of your deliverables
Communication – you must be clear, proactive, and concise.
Ownership – you must take your responsibilities seriously.
Self-motivated and Proactive – you must have an independently energetic nature.
Desire to Grow – you want to develop your career.

Responsibilities

Drive for perfected results through coordinating, facilitating, training, supporting, scheduling, and administering clients’ high-level events as they pertain to the web product service offering.
Advocate on customer’s behalf for services ordered and ancillary support such as: engineering, broadcast services, streaming media, video, development, bitrate, and creative recommendations.
Utilize technical knowledge to ensure the event is well planned and can be executed based on the customer order and product specifications.
Manage internal and external client expectations relative to products, service availability, and problem solving while maintaining composure.
Other duties as assigned.