Event Producer

PRA Business Events-posted 2 days ago
Full-time • Mid Level
Hybrid • Park City, UT
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Event Producer This is a hybrid role working on average 1 day per week in an office in Salt Lake City. PRA is the market-leading business event management firm, delivering unique experiences that move hearts, minds and businesses forward. Blending Passion, Reach and Authenticity, PRA works collaboratively with clients to craft creative, multi-sensory attendee journeys to leave a lasting impression.

  • Responsible for the logistical management and operational execution of client events and programs
  • Serves as the primary contact for the client during the pre-planning and operation of the client's program post-sale and ensures the expectations of the client are exceeded to promote client satisfaction and account retention
  • Meets with Sales team to go through details of a client's program and serves as primary client contact once event has been contracted
  • Manages program changes during pre-planning and on-site, negotiating and up-selling
  • Responsible for managing the expected gross margin for the event once contracted
  • Orders, confirms and re-confirms all suppliers, develops relationships with supplier/partners, negotiates and contracts terms-of-service and price including, but not limited to service expectation levels, guarantees, cancellation, billing information, directions, etc.
  • Ensures deposits for program have been received as contracted and billing is completed
  • Determines Field Staff work assignments, based on program schedule and staffing needs
  • Prepares and distributes trip sheets and any other relevant program information and direction for Field Staff
  • Participates in recruiting and training Field Staff
  • Coordinates and processes all Field Staff paperwork involving compensation including timesheets, expense reports, and pay rate change forms
  • Maintains inventory of field staff uniforms and materials and coordinates purchases of additional uniforms and equipment as required
  • Completion of all program production paperwork, such as trip sheets, check requests, service agreements, invoicing, job costing, expense reports, etc.
  • Assists Experience Designers with program development according to specifications of client
  • Manages cost preparation, program summaries, deposit invoices, service agreements, and related correspondence
  • Responsible for forwarding any necessary program information to hotel and venue representatives to ensure seamless coordination with venue operations
  • Conducts pre-con meetings with client/hotel to review all details of the program as confirmed
  • Keeps Regional and Global Sales Managers fully informed of all opportunities and program changes and takes prompt corrective action where necessary to ensure successful delivery of client objectives
  • Bachelor's degree, or equivalent relevant experience
  • 3 years of experience in overseeing the execution of corporate meetings, client events, and other complex programs.
  • DMC, corporate incentive travel, hospitality or related experience highly preferred
  • Ability to manage operations functions and effectively supervise and direct Field Staff
  • Excellent interpersonal and communication skills with a diverse group of clients, supplier partners, coworkers and employees
  • Ability to read, analyze and interpret client proposal requirements, contracts, financial reports and other legal documents
  • Ability to effectively present information and respond to questions from clients, supplier partners and hoteliers
  • Ability to multitask and work on multiple programs with different deadlines
  • Must be able to work well with all levels of management and staff, hoteliers and venue staff, clients and supplier partners
  • Working knowledge of attractions, hotels, parks, venues and supplier partners in the local area and ability to locate and vet new venues and supplier partners
  • Must be able to work flexible hours including weekends, evenings and holidays
  • Some travel required to support region and PRA system as needed
  • DMC, corporate incentive travel, hospitality or related experience highly preferred
  • Medical, Dental, and Vision insurance
  • Company-sponsored Life Insurance and Short/Long Term Disability Insurance
  • 401(k) with Match
  • Parental Leave
  • Cell Phone and Home Internet Stipends
  • Paid Vacation, Sick Leave, and Holidays
  • Pet Insurance
  • Flexible Spending Accounts
  • other optional benefit coverages
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