Robert Half-posted about 1 year ago
Full-time • Entry Level
Birmingham, MI
Administrative and Support Services

The Event Planner role at Robert Half is a short-term contract position focused on coordinating and executing events in Birmingham, Michigan. The position involves managing various aspects of event planning, customer service, and office functions, ensuring a seamless experience for clients and participants.

  • Plan and execute events for groups ranging from 10 to 500 participants, accommodating various degrees of complexity.
  • Manage all aspects of events, from initial consultation, concept proposal development, site selection, vendor negotiation, to total logistics coordination.
  • Lead project teams for each event, including creation of project plans and budgets.
  • Develop and manage relationships with internal partners such as Food Services, Conference Services, Audio Visual, Security and Facilities.
  • Oversee the Client Center's daily operations, including managing the front desk and providing memorable service to clientele.
  • Coordinate meeting room reservations via the firm's event booking system.
  • Liaise with internal and external partners such as catering, security, audio visual team, events team and facility teams.
  • Execute administrative tasks such as invoice processing, scheduling maintenance service and ordering kitchen/banquet/office supplies.
  • Solicit feedback and assist in surveying client experience to improve service delivery.
  • Work flexibly to accommodate early mornings or late evenings as needed.
  • Foster and strengthen relationships with frequent users to establish a personal brand of high-level onsite service.
  • Proven experience in Customer Service, able to effectively handle client inquiries and provide exceptional service.
  • Strong Management skills, capable of overseeing teams and coordinating multiple tasks at once.
  • Familiarity with Office Functions, including administrative tasks and office equipment.
  • Excellent Planning abilities, able to strategize and organize events from conception to execution.
  • Knowledge of Budget Processes, capable of creating and maintaining event budgets.
  • Proficiency in Scheduling, ensuring all event timelines are adhered to.
  • Understanding of 'About Time' software for time management and task tracking.
  • Experience in Logistics, adept at managing event supply chains and vendor relationships.
  • Capability to handle Receptionist Duties, including phone handling and guest reception.
  • Familiarity with Security protocols for event safety and risk management.
  • Experience in Consulting, able to provide expert advice and solutions to clients.
  • Proficiency in managing Websites, specifically for event promotion and registration.
  • Experience with Facility management, ensuring venues meet event requirements.
  • Ability to drive Brand Awareness, through effective marketing and promotional efforts.
  • Willingness to Travel, as event planning may require on-site visits and out of town trips.
  • Basic knowledge of Graphic Design, for creating event promotional materials.
  • Ability to Execute plans effectively, ensuring successful event outcomes.
  • Familiarity with Printing processes, for producing event materials and signage.
  • Experience with Reservation systems, for booking venues and accommodations.
  • Ability to conduct Surveys for post-event feedback and improvement.
  • Experience in Catering management, ensuring food and beverage needs are met.
  • Ability to manage Onsite operations, coordinating all event day activities.
  • Understanding of Daily Operation in event planning, managing all tasks leading up to the event.
  • Excellent Coordination skills, capable of managing all event details effectively.
  • Proficiency in using Zoom for virtual meetings and events.
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan
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