Event Operations Team Member - Legends Event Center

The Sports Facilities Companies•Bryan, TX

2d•Onsite

About The Position

The Event Operations Team Member will be responsible for a variety of duties dependent upon the need for the day, while providing participants, and guests an excellent experience in every aspect. This position is an active part of the conversion/changeover process before, during, and after events.

Requirements

Can work with a wide variety of age groups
Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary
Excellent communication skills, both verbal and written
Ability to maintain focus in a high-volume, fast-paced environment
Must have excellent guest service skills
Must be detail-oriented and have outstanding organizational skills
Ability to multi-task and prioritize
Ability to remain calm and focused in difficult and stressful situations
Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members
Must work well with others
Commitment to the safety and wellbeing of others
Have sports experience or a strong interest to learn
Must be able to lift 40 pounds waist high
May be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functions
Facility has intermittent noise
Will be required to operate a computer
Must be able to walk intermittently
Must be able to safely operate a Utility Vehicle

Nice To Haves

2-4 years of experience in the Sports/Recreation field
Strong eye for detail and safety compliance
Experience operating an electric scoreboard
Experience in coaching or mentoring athletes or children
Proven success in being a quality team member
Experience with volleyball, baseball, softball, soccer, football, lacrosse, basketball, and/or pickleball events
Experience and success in customer service, leadership, and organization
Action-oriented personality with a 'get it done' attitude and proficiency for efficiency

Responsibilities

Provide courteous and friendly service to all guests and staff
Ensure proper setup and breakdown of equipment, sound systems, scoreboards, signage, and other equipment as needed
Assist with coordinating tournaments and special events
Ensure all event details are executed as planned
Ensure games start on time and are scored accurately
Professionally resolve guest concerns and complaints and/or direct to appropriate Manager
Monitor all game play areas including turf and courts
Maintain and control trash in all areas of the venue
Consistently communicate issues and relevant updates to your supervisor and applicable LEC Team members
Assist with the coordination of all venue programming and applicable events
Be knowledgeable about prices, leagues, and events
Respond to all incidents, accidents, injuries, and altercations. Complete and file corresponding paperwork as necessary
Know and enforce the facility's policies, procedures, and rules
All other duties as assigned