Event Operations Supervisor | Full-Time | Miami Beach Convention Center

Oak View Group • Miami Beach, FL

64d • $19 - $21

About The Position

The Event Operations Supervisor reports directly to the Housekeeping Manager and is responsible for supervision and direction of events setup and housekeeping staff team and temporary labor employees in their duties of general building cleaning, as well as event room/hall set-ups and breakdowns as required for the Miami Beach Convention Center, campus and associated exteriors parcels (Pride Park, Collins Canal Park, Venu & Rum Room). This role pays an hourly rate of $19.00-$21.15. This position will remain open until December 31, 2025.

Requirements

• High School diploma or equivalent required.
• Minimum two (2) years of supervisory experience.
• Possess a strong working knowledge of venue housekeeping standards and practices as well as public assembly venue set-up requirements.
• Ability to read and write in English.
• Ability to effectively supervise a crew of custodial workers.
• Ability to motivate employees to maintain a high morale and positive attitude.
• Ability to handle more than one task at a time by prioritizing tasks.
• Possess a strong attention to detail and the ability and initiative to maintain the venue and campus as first-class events facility operations.
• Good organizational skills and attention to detail required.
• Person must be able to lift and move heavy objects of varying weight and size.

Nice To Haves

• Bilingual (English/Spanish) highly desired.
• Experience with Microsoft Suite preferred.
• First Aid, Forklift and OSHA Certifications are preferred.

Responsibilities

• Supervises and assists housekeeping workers and temporary labor workers in the general cleaning of the venue, MBCC campus, and its equipment/inventory.
• Supervises and assists setup workers and temporary labor workers in the set-up of tables, chairs, risers, stages, and other associated equipment required for all meeting rooms, exhibition halls, pre-function/lobby, and/or MBCC campus space.
• Works with the Event Operations Manager and the Assistant Event Operations Manager in the development of daily work tasks sheets and ensures that these tasks are completed in a first class and efficient manner.
• Works in conjunction with the public safety and venue operations departments to ensure that comprehensive energy conservation and safety programs are adhered to in the daily operation of the building.
• Trains and effectively communicates with staff regarding responsibilities and expectations.
• Advise and provide recommendations of staff’s qualifications.
• Works with staff to develop and maintain a service-oriented attitude.
• Assists in the adjustment of floor plans with Event Managers, General Service Contractors, AV Partners, and Internal Team.
• Understand, inspect, and maintain protocol for all surfaces (terrazzo, carpet, concrete, wood) interior and exterior of MBCC and its campus.
• Understand and maintain safety protocol for all equipment during setup & breakdown.
• Inspection of overall venue and advise of damages of equipment and/or venue damages to appropriate departments.
• Advise and ensure staff are following protocol, safety compliance & SOP for tasks to ensure the integrity of the equipment, equipment cleaning, and surfaces are in maintain & in compliance.
• Daily plan and execute production logistics from move-in, show days and move-out.
• Assist with employee training, scheduling, inventory controls and external vendor relations.
• Ability to communicate effectively with internal departments and clients.
• Ability to read event resume and venue drawings to set leased space.
• Ability to write daily post notes for the following shift to follow.
• Completes daily housekeeping/setup services logs for billable/nonbillable and submits daily logs to the Assistant Event Operations Manager.
• Any other duties and responsibilities as assigned.

Benefits

• Health, Dental and Vision Insurance
• 401(k) Savings Plan
• 401(k) matching
• Paid Time Off (vacation days, sick days, and 11 holidays)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees