Event Operations Specialist

Morgan Lewis • Philadelphia, PA

4d • Hybrid

About The Position

Morgan, Lewis & Bockius LLP, one of the world’s leading global law firms with offices across North America, Europe, Asia, and the Middle East, is seeking an Event Operations Specialist to join our Firmwide Events Team. This role is ideal for someone who enjoys bringing structure to complex projects while playing a critical part in supporting the operational excellence of firmwide events through coordination, documentation, reporting, and technology support. You’ll support the planning, execution, and continuous improvement of firmwide events — from client programs and conferences to virtual and hybrid experiences — while partnering closely with colleagues across Events, Marketing, Business Development, Office and Firm Administration teams, and IT to ensure events are executed consistently, efficiently, and in alignment with firm standards. Morgan Lewis recognizes the benefits of supporting flexible working arrangements. This position is based in our Philadelphia office and follows a hybrid 3 day in-office working arrangement.

Requirements

• A bachelor’s degree and at least 5 years of relevant experience.
• Excellent written and verbal communication skills, with demonstrated strength in technical writing.
• Strong organizational, project management, and problem-solving skills.
• Ability to manage competing priorities and meet deadlines in a fast-paced professional environment.
• High level of judgment, discretion, and attention to detail.
• Experience in a large law firm or similarly complex professional services environment strongly preferred.
• Proficiency in Microsoft Word, Excel, PowerPoint, and database applications.
• Experience with CVENT, OnArrival, ON24, and Webex preferred.

Nice To Haves

• Experience in a large law firm or similarly complex professional services environment strongly preferred.
• Experience with CVENT, OnArrival, ON24, and Webex preferred.

Responsibilities

• Event Operations & Administrative Support Support the planning and execution of internal and external firm events, including client events, conferences, and virtual and hybrid programs.
• Serve as an operational liaison across event stakeholders, ensuring accurate project intake, prioritization, assignment, and tracking across teams.
• Support event staffing through the firm’s ML Concierge program, including scheduling, training coordination, and post-event follow-up.
• Provide logistical and administrative support before, during, and after events.
• Identify risks and issues, develop detailed work plans, and support team meetings and status updates.
• Technical Writing & Documentation Translate complex event processes, technologies, and requirements into clear, concise documentation.
• Develop, maintain, and update standard operating procedures (SOPs), checklists, templates, workflows, and best practices.
• Event Technology & Tools Support and troubleshoot event technologies and platforms, including registration tools, virtual event platforms, mobile apps, badge printing, and AV coordination tools.
• Maintain documentation and best practices related to event platforms.
• Serve as backup webinar production support using ON24, Webex, and Microsoft Teams.
• Reporting & Data Analysis Collect, analyze, and report on event data across multiple firm platforms.
• Develop dashboards, reports, and post-event summaries for stakeholders and department leadership.

Benefits

• Morgan Lewis offers competitive compensation and a comprehensive benefits package, including medical coverage, parental leave, paid time off, income protection programs, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level