Informa Group Plc.-posted 4 days ago
$68,000 - $85,000/Yr
Full-time • Entry Level
Onsite • New York, NY
5,001-10,000 employees

This role is based in our Boulder, Irving or New York City office. What You’ll Get to Do as an Operations Manager Show your love of the game as the ultimate team player and captain. Participate in industrious and innovative teams to create premiere in-person events. Lead a team of dotted line reports to produce tradeshows, conferences, and extraordinary events Be a globetrotter! You will travel around the US and perhaps, the world, executing site selection and inspection trips and producing in-person trade events. Let your creative flare sparkle. Help develop overall look and feel of events and coordinate signage and graphic plans. Order graphics, manage and track the creative process and ensure accurate placement of graphics onsite. Create the story. Communicate the big picture and the smallest details to your contracted vendors (venues, general services contractors, A/V and IT providers, caterers, decorators) to build every component of the client experience. Crunch the numbers. Through research, cost analysis and negotiations determine the cost to support building the dream. The Operations Manager develops and manages the show production costs, tracks spending, identifies areas of cost savings, provides monthly forecasts, and pays applicable vendors. Sign on the dotted line. Request and review vendor contracts. Collaborate with legal and the Director of Operations and Procurement to ensure no detail of fine print is missed.

  • Participate in industrious and innovative teams to create premiere in-person events.
  • Lead a team of dotted line reports to produce tradeshows, conferences, and extraordinary events
  • Travel around the US and perhaps, the world, executing site selection and inspection trips and producing in-person trade events.
  • Help develop overall look and feel of events and coordinate signage and graphic plans.
  • Order graphics, manage and track the creative process and ensure accurate placement of graphics onsite.
  • Communicate the big picture and the smallest details to your contracted vendors (venues, general services contractors, A/V and IT providers, caterers, decorators) to build every component of the client experience.
  • Develops and manages the show production costs, tracks spending, identifies areas of cost savings, provides monthly forecasts, and pays applicable vendors.
  • Request and review vendor contracts.
  • Collaborate with legal and the Director of Operations and Procurement to ensure no detail of fine print is missed.
  • Four-year degree or related work experience.
  • 4 - 6 years of experience in trade show, conference and/or event operations required.
  • Background in tradeshow / event / conference operations or with a general service contractor or convention facility.
  • Demonstrated strong interpersonal. time management and organization skills with experience in overlapping deadlines and managing complex projects or events.
  • Floor plan development and management.
  • Proficient in Microsoft Office Suite with emphasis on Excel, Teams & Outlook.
  • Prior experience working within and managing a budget.
  • High emotional IQ with an ability to stay calm under pressure
  • Demonstrated ability to work within a team environment.
  • Experience with both in-person and digital or hybrid events.
  • Positive attitude, flexibility, and adaptability.
  • Knowledge / proficiency in Adobe creative programs (InDesign, Photoshop, etc.).
  • Prior experience with Map Your Show, a2z, EXPOCAD or similar platform.
  • Prior experience in sponsorship fulfillment.
  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
  • Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
  • Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
  • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
  • Recognition for great work, with global awards and kudos programs
  • As an international company, the chance to collaborate with teams around the world
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