Event Operations Internship

Peter Millar • Research Triangle Park, NC

4d • Onsite

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Peter Millar was founded in 2001 with a single cashmere sweater offered in 24 colors. Based in Raleigh and Durham, North Carolina, the American lifestyle brand has grown to include luxury performance sportswear, seasonal resort and country club apparel, sophisticated classics, casually refined tailored clothing and sartorial accessories. We strive to capture timeless style upgraded with signature innovations, in designs that are in tune with modern life. We embrace working hard, being kind and doing right by our customers, aiming to set a higher standard for the apparel industry. The Events Intern will support executing event order processing from inception to completion, including maintaining an organized workflow for successful outcomes. Our Event Order fulfillment process includes frequent, proactive, and clear planning communication amongst our Events Team, Sales Executives, Customers, and other internal departments and external vendors, so this position will continually support those efforts. Given the time-sensitive nature of the sales orders this role manages, this candidate must possess strong attention to detail, prioritizing and analytical skills to fulfill expectations. The ideal candidate for this position is a critical thinker with strong intuition and ability to stay a step ahead of potential issues by being highly organized, detailed oriented and a very good communicator and collaborator. Solution driven with timely responsiveness, thoughtful service and careful attention to detail are at the core of this role.

Requirements

• Efficient and prompt communication amongst team members and other departments
• Strategic Thinking, Acting, and Influencing
• Sense of urgency with extreme attention to detail
• Ability to navigate and successfully handle stressful environments
• Extremely organized and proficient in prioritizing
• Skilled with Adobe Acrobat and Microsoft Office
• Critical thinker and analytical mindset
• Effective at working in a team environment
• Ability to manage multiple priorities and deadlines concurrently
• Maintain strong relationships with our customers and Sales Executives through all forms of communication
• College education and eventual graduation with Bachelor’s degree
• Experience with order management and order operations
• Advanced Microsoft Excel skills

Nice To Haves

• Enjoyment of daily problem-solving
• Background in or familiarity with Golf Industry or Retail is a plus

Responsibilities

• Understand all types of Event Experiences offered in order to effectively step in to help and/or offer solutions to our team members, Sales Team and/or Customers
• Support the review of Event Orders from Sales team and be involved with helping to plan all necessary steps to move the order through our system in the required timeline
• Communicate clearly and frequently with team members to provide thoughtful and detailed attention to support the business needs
• Identify areas of improvement for operational efficiencies to support the continual growth and evolution of our department
• Identify opportunities to expand our Event experiences to offer customers
• Assist with exchange requests and fulfillment
• Meet with other departments whose efforts are tied directly to the success of Event orders

What This Job Offers

• Career Level: Intern
• Number of Employees: 251-500 employees