Event Marketing Supervisor - Up to $2,000 Sign-On Potential

Hyatt Vacation Ownership•Tustin, CA

About The Position

Currently Offering: Up to $2000 Sign-On Bonus potential Up to $2,000 with 1 year of marketing timeshare experience $1,000 paid after forty-five days, $1,000 paid after six months of employment Up to $1,000 with no timeshare experience $500 paid after forty-five days, $500 paid after six months of employment CRITICAL TASKS Safety and Security Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. Policies and Procedures Protect the privacy and security of guests and coworkers. Maintain confidentiality of proprietary materials and information. Follow company and department policies and procedures. Perform other reasonable job duties as requested by Supervisors. Communication Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Speak to guests and co-workers using clear, appropriate and professional language. Provide assistance to coworkers, ensuring they understand their tasks. Assists Management Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job. Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans). Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions. Working with Others Develop and maintain positive and productive working relationships with other employees and departments. Support all co-workers and treat them with dignity and respect. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Partner with and assist others to promote an environment of teamwork and achieve common goals. Actively listen to and consider the concerns of other employees, responding appropriately and effectively. Quality Assurance/Quality Improvement Monitor the performance of others to ensure adherence to quality expectations and standards. Physical Tasks Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We're in the business of creating happiness. For our nearly 100,000 Owner families and our many guests, and for our talented, passionate associates. Every day, we do work that has value, and we see it reflected in the smiling faces of the people whose lives we touch. And that makes for a truly fulfilling career. Join a growing, innovative company focused on leading the industry with genuine care - and with enthusiasm for the power of vacations to make life better. You'll enjoy competitive pay and benefits, career development opportunities, rewarding relationships, and a culture that promotes fun, work-life balance, respect, collaboration, and diversity.

Requirements

Analytical Skills
Learning
Interpersonal Skills
Team Work
Diversity Relations
Influence
Customer Service Orientation
Interpersonal Skills
Communications
English Language Proficiency
Communication
Listening
Form, Report, and Log Completion
Integrity
Dependability
Initiative
Positive Demeanor
Presentation
Self Development
Organization
Detail Orientation

Nice To Haves

High school diploma/G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience is required

Responsibilities

Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
Protect the privacy and security of guests and coworkers.
Maintain confidentiality of proprietary materials and information.
Follow company and department policies and procedures.
Perform other reasonable job duties as requested by Supervisors.
Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).
Speak to guests and co-workers using clear, appropriate and professional language.
Provide assistance to coworkers, ensuring they understand their tasks.
Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.
Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).
Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.
Develop and maintain positive and productive working relationships with other employees and departments.
Support all co-workers and treat them with dignity and respect.
Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
Partner with and assist others to promote an environment of teamwork and achieve common goals.
Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
Monitor the performance of others to ensure adherence to quality expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.