Marriott International-posted about 1 year ago
$54,000 - $65,000/Yr
Full-time • Mid Level
San Diego, CA
Accommodation

The Event Manager at San Diego Marriott Mission Valley is responsible for overseeing all aspects of event planning and execution, ensuring high-level service throughout the pre-event, event, and post-event phases. This role involves coordinating with various hotel departments and clients to maximize revenue opportunities and deliver exceptional guest experiences. The Event Manager plays a crucial role in managing group and convention bookings, negotiating terms, and ensuring seamless communication between the hotel and clients.

  • Prepare all event documentation and coordinate with group sales and/or catering sales, hotel departments, and customers.
  • Ensure seamless turnover from sales to service and back to sales for all hotel events.
  • Maximize revenue opportunities by upselling and offering enhancements for events.
  • Plan, organize, and manage in-house details for all group and convention bookings.
  • Participate in negotiating meetings/functions, rooms, rates, and related requirements.
  • Monitor and control individual event budgets to maximize revenues and minimize expenses.
  • Act as a liaison between the hotel and customer throughout the event process.
  • Lead pre-event and post-event meetings for assigned groups.
  • Anticipate and handle customer complaints to ensure quality product delivery and customer satisfaction.
  • Utilize hotel systems to capture and manage customer information.
  • 2 or more years of catering and rooms experience in the hospitality industry.
  • Proven track record of providing quality service.
  • Excellent verbal and written English communication skills.
  • Knowledge of hotel brand's policies and procedures.
  • Computer literate in MS Word, Excel, and PowerPoint.
  • Leadership experience preferred.
  • Knowledge of Delphi hotel system.
  • Culinary experience.
  • Free parking
  • Disability insurance
  • Health insurance
  • Dental insurance
  • Flexible spending account
  • Paid time off
  • Employee assistance program
  • Vision insurance
  • 401(k) matching
  • Life insurance
  • Room Discounts
  • Employee Food and Beverage Discounts
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service