Event Manager

Hilton • Houston, TX

383d

About The Position

The Hilton Americas-Houston is seeking a Temporary Event Manager responsible for managing event logistics, negotiating contracts, and ensuring high-quality service throughout all phases of hotel events. This role involves creative event design, maintaining client relationships, and maximizing revenue through upselling and enhancements.

Requirements

• Demonstrated experience in event management and coordination.
• Strong negotiation skills and ability to close business deals.
• Excellent communication skills, both verbal and written.
• Ability to build and maintain client relationships.
• Problem-solving skills and ability to make decisions under pressure.
• Knowledge of hospitality industry standards and practices.

Nice To Haves

• Experience in upselling and enhancing event experiences.
• Familiarity with hotel event management systems.
• Previous experience in a leadership role within hospitality.

Responsibilities

• Negotiate business through proposals and contracts to close business.
• Design creative menus and events to maximize revenue and enhance event experience.
• Maintain relationships with corporate and social accounts.
• Coordinate event documentation and communication with Sales and hotel departments.
• Ensure seamless turnover from sales to service and back to sales.
• Recognize opportunities to maximize revenue by upselling and offering enhancements.
• Serve as the primary contact for event planners following turnover on property.
• Organize, plan, and prioritize duties by developing plans and goals.
• Communicate timely with internal and external clients via various channels.
• Create and maintain relationships with clients to meet expectations.
• Resolve conflicts and negotiate with clients while handling complaints and disputes.
• Sell and influence both internal and external clients.
• Make decisions and solve problems by analyzing issues and determining solutions.
• Ensure high-quality service by understanding guest needs and providing guidance.
• Participate in customer site inspections and assist with the sales process as necessary.

Benefits

• Opportunity to work in a leading global hospitality company.
• Experience in a dynamic and fast-paced environment.
• Potential for career advancement within Hilton.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: No Education Listed