Event Manager | Full-Time | Macon Centreplex

Oakview Group•Macon, GA

25d•$45,000 - $50,000•Onsite

About The Position

The Event Manager oversees all aspects of assigned events, from advance planning through event completion. This role is responsible for hiring, training, scheduling, and supervising event staff, as well as coordinating with building security and local public safety officials to ensure seamless operations. The Event Manager will facilitate communication between event staff and security teams, manage delegate assignments, and ensure an exceptional experience for both customers and lessees. This role pays an annual salary of $45,000-$50,000 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

Requirements

3-5 years of increasingly responsible experience in event management in a stadium, convention center or public assembly facility setting
Bachelor's degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field
Ability to communicate clearly and concisely in the English language, both orally and in writing
Strong computer skills in Microsoft Office applications, word processing, and Internet
Possession of, or ability to obtain, a valid drivers' license
Knowledge of operational characteristics of events
Ability to identify the needs of users of the facility
Knowledge of crowd management and control techniques
Knowledge of customer service practices
Knowledge of principles of supervision, scheduling, and training employees
Knowledge of fire and public safety regulations
Familiarity with terminology used in entertainment/convention/public assembly settings

Nice To Haves

Experience with AutoCAD is preferred but not required
Other duties and responsibilities as assigned

Responsibilities

Advance, plan, service, and supervise all events
Recruit, train, schedule, and supervise event & security staff
Create work schedules for event & security staff, delegate assignments, and review performance/results
Provide leadership and guidance for event personnel
Recommend and evaluate required event staffing levels
Create and distribute detailed data sheets prior to every event
Prepare and approve bi-weekly payroll for all event staff and security staff
Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives
Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials
Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed
Complete all duties with a customer service focus through teamwork & dedication to OVG's principles
Assist with the completion of pre-show event financial estimates and post-show event settlements
Assist in the preparation of building to meet the requirements of upcoming events/shows
Advise lessees on services available from independent contractors for events
Function as a liaison between users of the facility and the facility staff
Coordinate communication between building staff and show staff from load in through load out
Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction.
Maintain equipment (radios, metal detection wands, etc.) for all event and security staff
Make hospitality arrangements as needed
Communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly
Review emergency planning procedures with all event staff for each event
Serve as Manager on Duty as scheduled