Event Manager - MAX HOSPITALITY
About The Position
EVENT MANAGER – MAX HOSPITALITY Join the Max Hospitality team! Max Hospitality is on the lookout for a highly organized, detail-driven full-time Event Manager with a passion for leadership, logistics, and hospitality. If you’re an experienced event professional with a hands-on attitude, thrive under pressure, and love curating seamless guest experiences, we want to hear from you! Max Hospitality has been a cornerstone of the greater Hartford and Springfield area for over 30 years. Our high-volume locations are known for their exceptional cuisine, style, and creativity. We pride ourselves on keeping our guests happy and staying ahead of market trends.
Requirements
- At least 2 years of experience in event management or coordination
- Previous supervisory or lead role in a hospitality setting
- Strong organizational skills with sharp attention to detail
- Proven success in team leadership and service execution
- Personal integrity, credibility, and a guest-first mindset
- Ability to multitask in high-pressure environments
- Must have reliable transportation between Hartford, CT and Springfield, MA for off-site events
Nice To Haves
- Experience with BEO's, TripleSeat system is a plus
Responsibilities
- Lead and manage front-of-house service for events to ensure exceptional guest experiences
- Maintain constant communication with staff pre-, during, and post-events via phone or text
- Train and coach service team to uphold Max Hospitality standards
- Handle leads from emails, calls and respond within 24 hours to requests
- Monitor food quality, presentation, and guest satisfaction throughout service
- Pre-meal meeting with staff so they understand the event details and assign stations to staff
- Track and manage BEO's, making changes as needed, keeping open communication with the Chef
- Assist with procurement of items and work with clients preferred vendors if applicable
- Partner with Sales and Culinary teams to execute flawless events
- Enforce and support company policies and procedures, reporting any escalated issues to leadership or HR
- Uphold professionalism, integrity, and leadership standards across all events
- Promote continuous improvement through formal/informal cost discussions and operational feedback
Benefits
- Competitive Pay
- Employee Discount on Meals
- Flexible Scheduling
- Opportunities for Growth and Advancement
- 401(k) with matching up to 4%
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- Paid Sick Time
- Referral Program
- Life, Accident, Critical Illness & Pet Insurance
- Career Development within the Max Hospitality Group
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
