Event Manager | Full-Time | Arvest Convention Center

Oak View Group•Tulsa, OK

23h•$55,000 - $65,000

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Position Summary Reporting to the Senior Event Services Manager at Arvest Convention Center, this Event Manager role focuses on coordinating diverse events, ensuring exceptional client and guest experiences, and managing end-to-end event logistics. This role will pay a salary of $55,000-$65,000. Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until May 8, 2026. About the Venue The Arvest Convention Center is located in the Arena District in downtown Tulsa, ACC is a modern and award-winning venue providing over 275,000 SF of flexible event space.  Owned by the City of Tulsa for over 50 years, the ACC has been host to every kind of event imaginable!

Requirements

3-5 years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting.
Bachelor’s degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field.
Trained Crowd Manager certification or ability to obtain certification.
First Aid, CPR, AED certification, or ability to obtain certification.
Professional oral and written communication skills in English.
Ability to manage time and multiple tasks efficiently.
Strong computer skills in Microsoft Office applications, word processing, email, internet, and data entry systems.
Possession of, or ability to obtain, a valid drivers’ license.
Knowledge of operational characteristics of a variety of event types.
Ability to identify the needs of users of the facility.
Knowledge of crowd management and control techniques.
Knowledge of customer service practices.
Knowledge of principles of supervision, scheduling, and employee training.
Demonstrated familiarity with facility use contracts.
Knowledge of fire and public safety regulations.
Experience with budget preparation and control.
Familiarity with terminology used in entertainment/convention/public assembly settings.
Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed in a fast-paced environment where you may be required to be on your feet for long periods of time doing physical work.

Nice To Haves

Customer service experience is preferred.
Knowledge of A/V equipment and electronic systems in public assembly facilities preferred but not required.
Experience with AutoCAD and/or Social Tables is preferred.

Responsibilities

Plan, coordinate and execute meetings/events according to the needs of our clients in a timely manner.
Maintain constant communication with the client before and during their meetings/events, informing them of deadlines, including but not limited to diagram submissions, set-up specifications for leased spaces, and other related details.
Provide the best service possible to every client, patron, and vendor.
Research, review and recommend equipment, materials and supplies required to make an event successful.
Coordinate outside service needs with contractors, decorators or other vendors.
Guide clients in preparation of events by interpreting and explaining use license agreement provisions as well as facility policies and procedures.
Issue appropriate paperwork to the proper staff in a timely manner.
Assist with special needs or requests from our clients and communicate to our staff in a timely manner.
Coordinate service needs with OVG Hospitality and make hospitality arrangements as needed.
Maintain record of all event-related expenses, prepare event cost estimates and monitor final billing.
Attend weekly staff meetings.
Develop and maintain a harmonious working relationship with all other departments.
Maintain the proper image and generate positive public relations with clients, patrons and staff.
Ensure that the integrity of the facility is upheld in the manner that we and our guest are accustomed to.
Communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly.
Respond to crowd control and/or crowd management situations in a prompt and decisive manner and orally respond in a professional and diplomatic manner during crisis and/or sympathetic situations.
Respond to visual and audible alarms from building automation and life safety systems.
Make immediate decisions and communicate with all users of the facility in an emergency.
Serve as manager on duty, as required.
Provide support to BOK Center events as needed and when possible
Other events, duties and projects as assigned.