Event Manager | Full-Time | Snapdragon Stadium

Oakview Group•San Diego, CA

71d•$69,000 - $75,000•Onsite

About The Position

Under general supervision of the Director of Events, the Event Manager will be responsible for the coordination and management of all assigned events at Snapdragon Stadium. The incumbent will work with all stadium departments and interact with public safety officials to ensure events run smoothly, while coordinating communication between event planners and stadium staff to ensure successful execution of all Snapdragon Stadium events.

Requirements

Three to five (3-5) years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
Bachelor's degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field
Demonstrated experience working with various concert promoters, sporting teams, and special event meeting planners
Demonstrated experience working with production managers on lighting, AV, stagehand labor calls, major event load-ins/load-outs
Strong oral and written communication skills
Strong computer skills in Microsoft Office applications, word processing, and Internet
Possession of, or ability to obtain, a valid drivers' license
Knowledge of operational characteristics of events
Experience working with various collegiate and/or professional sporting teams.
Ability to identify the needs of users of the facility
Knowledge of crowd management and control techniques
Knowledge of customer service practices
Demonstrated familiarity with facility use contracts
Knowledge of fire and public safety regulations
Knowledge of A/V equipment and electronic systems in public assembly facilities
Experience with budget preparation and control
Familiarity with terminology used in entertainment/convention/public assembly settings
Ability to work independently, exercising judgment and initiative
The ability to work effectively with people from a variety of culturally diverse backgrounds
The ability to perform physical tasks such as lifting and carrying up to 50 pounds
Ability to work, nights, weekends and holidays as needed
Effectively work under pressure and meet tight deadlines in a fast-paced environment
Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment
Ability to speak, read, and write in English
Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality

Nice To Haves

Experience with AutoCAD is preferred but not required

Responsibilities

Advance, plan, service, and supervise all events by using effective written and verbal communication with event promoters, production managers and stadium departments including third-party contractors
Lead pre-event production meetings to communicate important event information with all departments
Write production notes detailing every aspect of the upcoming event for all departments, internal and external, to understand full scope of event, assist in determining staffing needs
Use of interpersonal skills including, but not limited to: ability to direct, motivate, inform staff, foster collaboration, ability to recognize and resolve conflicts, and ability to openly communicate verbally and in writing with clients and co-workers
Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives
Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials
Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed
Assist other departments in the preparation of building to meet the requirements of upcoming events
Compile reimbursable event expenses and staffing estimates from each department to produce a pre-event event estimate to finance
Provide detail information and backup for all event expenses and assist with the completion of post-show event settlements
Advise licensees on services available from independent contractors for events
Function as a liaison between users of the facility and the facility staff
Recommend and evaluate required event staffing levels
Coordinate communication with box office, booking and marketing team on event announcements and on-sales with respect to floor plan creation and approvals.
Coordinate communication between building staff and show staff during load in and load out
Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction
Communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly
Coordinate service needs with Food and Beverage provider & make hospitality arrangements as needed
Serve as Manager on Duty as scheduled
Other duties and responsibilities as assigned