Event Manager

Loews Hotels • Nashville, TN

1d

About The Position

Immerse yourself in old and new Nashville at Loews Vanderbilt Hotel - your stage for exploring the vibrant city we call home. Located minutes away from some of the city’s most renowned attractions, Nashville is never short on things to see and do. Welcome to our kind of Southern Hospitality. Loews Nashville Hotel at Vanderbilt Plaza is proud to announce we've been named to the 2025 TopWorkplaces list! If you're looking for a work environment that is genuinely Nashville, and soulfully inspired the Loews Nashville Hotel at Vanderbilt Plaza on West End is the perfect place for you! Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We’re Looking For: Loews Hotels & Co is seeking an Event Manager to provide outstanding levels of service in coordination and execution of convention, meeting, and rooms only event business. This role is responsible for all event details and execution from time of assignment through event dates until final payment processing. Event Manager partners with all hotel operating departments to ensure all group related events, guest room stays, and other activities are executed as planned using client specifications and Loews Hotels standards. This team member will consistently achieve an outstanding level of service, exceed client expectations, be an asset to the overall hotel operation, and in turn repeat business to property and to Loews Hotels. Who You Are: Creative solution seeker that exercises flexibility to determine best outcomes Effective communicator, leading all interactions with empathy and professionalism Forward thinker with an analytical approach to drive positive progress Detail-oriented while maintaining a big picture focus Masterful time manager, skilled in balancing multiple projects and deadlines

Requirements

• Minimum one year of experience in event management, sales, or related experience, in full-service hotel environment or minimum two years of experience in guest-facing Customer Service and or hospitality role
• Knowledge of hotel operational departments
• Must be able to partner effectively with clients, guests, and all levels of hotel staff and management
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Must be able to work a flexible schedule, including weekends and holidays, as needed

Nice To Haves

• Delphi experience preferred; Diagramming software experience preferred

Responsibilities

• Review all assigned group files including contracts and addenda for accuracy.
• Lead client correspondence including facilitating all client communication and introduction to operational and vendor partners
• Build client relationships through maintenance of consistent, professional communication and support
• Outline all details of convention events in the form of Banquet Event Orders and other reports to provide timely information to hotel departments regarding set-up, purchasing, and scheduling needs
• Communicate all event details, deadlines, and key documents to clients, obtain approvals and ensure client understanding of event planning process
• Partner with and advocate for group reservation desk and group credit and billing departments regarding receipt and input of all group reservation and payment needs
• Prepare impactful group resumes containing all relevant event information needed for successful operational execution
• Distribute accurate and thoroughly detailed Banquet Event Orders and group resumes by established deadlines to appropriate hotel departments
• Determine event needs for pre-convention and other internal or guest facing planning meetings for all assigned groups, then coordinate and lead those meetings
• Maintain accuracy of booking information in Delphi, including blocking of space, food & beverage function details, attachment of signed key event support documents
• Accurately forecast and report out on group food and beverage spend
• Oversee group room block performance, and report out on rooms utilization
• Drive incremental banquet food and beverage and room rental revenue to achieve department budget goals
• Attend all relevant hotel meetings and presents where appropriate, including department, staff, resume review, and banquet event order meetings
• Other duties as assigned

Benefits

• This is a bonus eligible position
• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Holidays and Vacation after 6 months of employment, Paid Bereavement
• Pet Insurance and Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Free onsite parking and discounted bus passes
• Complimentary meals
• Community volunteer opportunities
• Team Member Hotel Rates, other discounts, perks and more

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees