Event Manager

ASM Global-SMG • Denver, CO

385d • $70,000 - $78,000

About The Position

The Event Manager is responsible for providing professional client support in the planning, organization, and management of events at the Colorado Convention Center and Bellco Theatre. This role involves acting as the key liaison between clients and internal departments, ensuring that all event requirements are met and that events run smoothly from pre-planning through execution.

Requirements

• BA in Business Management, Communications, or Hospitality Management or a minimum of two (2) years' experience in event planning or related field preferred.
• Firm expectations to work nights, weekends, and holidays required.
• Excellent communication (verbal and written) and inter-personal skills among all levels of staff and clientele required.
• Aptitude for resourcefulness required.
• Ability to speak, understand and read English required.
• Ability to operate a two-way handheld radio required.
• Work effectively with diverse groups of people among all levels within an organization required.
• Work effectively as part of a team and independently with limited supervision required.
• Assists in enforcing facility's exclusive services required.
• Perform leadership role and job tasks effectively despite sudden deadlines and changing priorities required.
• Work effectively with complex flows of information required.
• Detail-oriented required.
• Excellent problem solving and organizational skills required.
• Provide customer service in a professional and considerate manner required.
• Excellent record of dependability and reliability required.
• Professional presentation, appearance, and work standards required.

Nice To Haves

• Basic computer skills including Microsoft Word, Excel, and Outlook required.

Responsibilities

• Act as the key liaison between clients and CCC departments while pre-planning and during the event.
• Determine the event criteria from the client and compose a detailed event document with individual instructions to each department.
• Serve as the lead Event Manager for clients in handling any unexpected changes, requests, and unusual circumstances as they arise.
• Coordinate with Operations: equipment distribution/inventory, room set requirements, and special staffing requirements.
• Plan and coordinate activities with the various service contractors for assigned events; includes general service contractor/decorator, audio visual, and/or production, food and beverage, etc.
• Review all contracts to ensure accuracy of space, rental, and ancillary charges.
• Inspect leased event space during move-in, move-out, and show hours to oversee enforcement of Fire Safety Regulations and proper setup.
• Guide clients in preparation of events by interpreting and explaining contract provisions, policies, and procedures.
• Keep clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, and other relevant details.
• Prepares cost estimates and assists the accounting department with final billing for groups with the CCC standard agreement.
• Attend appropriate planning, organization, and other event and facility meetings in support of CCC operations.
• Conduct prospective client tours and help the client visualize the variety of uses on how their event can effectively take place at CCC.
• Maintain an overall philosophy of providing the highest level of customer service possible.
• Communicate in a courteous, cooperative, respectful, timely, and professional manner with CCC staff, clients, and subcontractors.
• Ensure the care and well-being of the attendees. Understand attendee needs and respond to facility user complaints and inquiries.

Benefits

• $500 Signing Bonus at 30 days of services and an additional $500 bonus upon successful completion of 90 days of service!
• Generous Paid Time Off and Holiday Pay
• Health, dental, vision insurance, eligible upon hire
• 401(k) investment plan, with an employer match of up to 3%
• Healthcare reimbursement and flexible spending plans
• Employer-paid and supplemental life insurance
• Short- and long-term disability insurance available
• RTD Eco Pass: As a Full-time employee the Colorado Convention Center currently offers an RTD Eco Pass.
• Tuition reimbursement program
• Employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree