Event Manager- Stuart C. Siegel Center

ASM Global • Richmond, VA

94d

About The Position

The Event Manager is responsible for supervising staff and overseeing all aspects of facility operations related to events at the Stuart C. Siegel Center. This role involves meeting with client groups to plan and organize assigned meetings and events, coordinating activities with various service contractors and University personnel, and guiding clients in the preparation of events by interpreting and explaining contract provisions, policies, and procedures. The Event Manager will keep clients informed about the status of deadlines, prepare cost estimates, monitor final billing, and provide clear communication of detailed requirements to operational departments. Additionally, the Event Manager will lead training for Event Services staff and serve as the primary liaison between clients and facility departments, ensuring successful events by maintaining close contact with clients and facility staff.

Requirements

• Bachelor's degree from a four-year college or university.
• Minimum of two years management level experience coordinating events in a multi-purpose facility.
• Excellent verbal and written communication skills.
• Working knowledge of the principles of facility management, services, and equipment for a similar facility.
• Excellent organizational, planning, and interpersonal skills.
• Ability to prioritize multiple projects and demonstrate problem-solving skills.
• Supervisory experience required.
• Professional presentation, appearance, and work ethic.

Responsibilities

• Supervises staff and oversees all aspects of facility operations related to events.
• Meets with client groups to plan and organize assigned meetings and/or events.
• Coordinates activities with various service contractors and University personnel for assigned meetings and/or events.
• Guides clients in preparation of events by interpreting and explaining contract provisions, policies, and procedures.
• Keeps clients informed as to status of deadline schedules, including floor plan submissions and meeting room set-up specifications.
• Prepares cost estimates and monitors final billing.
• Provides clear, concise, and timely communication of detailed requirements to operational departments.
• Assists in scheduling operational set-ups to provide equipment or service needs.
• Monitors and supervises facility set-up when necessary.
• Leads training of Event Services staff.
• Serves as primary liaison between clients and facility departments.
• Monitors in-house events, maintaining close contact with clients and facility staff.
• Follows-up on all client requests, concerns, and problems.
• Attends appropriate planning, organization, and other event and facility meetings.
• Serves as Manager on duty as required.

Benefits

• Competitive salary, commensurate with experience.
• Generous benefits package including medical, dental, vision, life and disability insurance.
• Paid vacation.
• 401k plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: Bachelor's degree